Front Office Manager

2 weeks ago

Tambo, Philippines Wyndham Garden Manila Full time ₱800,000 - ₱1,200,000 per year

Supervises the front office team and operations, ensuring efficient guest services, a welcoming environment, and smooth daily operations in a hospitality or corporate setting. Key responsibilities include managing staff, handling guest inquiries and complaints, coordinating with other departments, maintaining office tidiness, and overseeing supplies and budgets. Key Responsibilities

  • Staff Management: Supervises, trains, and schedules front office staff to ensure consistent performance and excellent customer service.
  • Guest Services: Manages guest check-in and check-out, handles inquiries, resolves complaints, and fulfills special requests.
  • Operational Oversight: Ensures the front office, visitor areas, and holding areas are clean and organized, and monitors office supplies and records.
  • Coordination: Works with other departments, such as housekeeping and maintenance, to ensure seamless operations and guest satisfaction.
  • Administrative Duties: May handle accounting, manage department budgets, and oversee the distribution of mail, bills, and packages.
  • Safety and Security: Implements safety protocols and emergency response plans to protect guests and the property.

Required Skills

  • Leadership: Strong ability to lead, motivate, and manage a team.
  • Communication: Excellent communication skills to interact effectively with guests and staff.
  • Organizational Skills: Proficient in time management and task organization in a busy environment.
  • Problem-Solving: Calm and diplomatic approach to resolve issues and manage challenging situations.
  • Customer Service: Dedication to providing exceptional service and ensuring guest satisfaction.

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

  • Front Office Assistant Manager

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time ₱1,200,000 - ₱2,400,000 per year

    Oversees daily hotel front desk operations, supports the Front Office Manager, and ensures high guest satisfaction by managing staff, handling guest inquiries, and optimizing check-in/check-out procedures. Key responsibilities include supervising staff, managing schedules, resolving guest issues, maintaining operational standards, and assisting with...

  • Front Office Supervisor

    7 days ago

    Tambo P, Philippines Wyndham Garden Manila Full time ₱300,000 - ₱600,000 per year

    Oversees daily front desk operations in a hospitality with 2-3 years in hospitality industry managing staff, ensuring exceptional guest service, and handling inquiries and issues. Key duties include training and scheduling staff, supervising check-ins/check-outs, resolving complaints, managing billing, maintaining supplies, and ensuring adherence to company...

  • Front Desk Supervisor

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time ₱900,000 - ₱1,200,000 per year

    To lead our front office team at our luxury resort. In this pivotal role, you will be responsible for delivering exceptional guest service, overseeing daily front desk operations, and supporting staff to ensure an elevated guest experience that reflects the resort's brand standards.Key Responsibilities:Supervise daily front desk operations, ensuring smooth...

  • Front Desk Assistant

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time $30,000 - $40,000 per year

    First point of contact for our esteemed guests. You will play a vital role in delivering exceptional guest experiences through professional, personalized service. This position requires a polished demeanor, attention to detail, and a deep commitment to five-star hospitality standards.Key Responsibilities:Warmly welcome guests upon arrival, ensuring a smooth...

  • Income Auditor

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time ₱400,000 - ₱800,000 per year

    Responsible for ensuring the accuracy and integrity of daily revenue transactions. This includes auditing and reconciling all income streams, preparing reports, and identifying any discrepancies. The role plays a key part in financial controls, ensuring compliance with internal policies and external regulations.Key Responsibilities:Audit daily revenue...

  • Admin Assistant

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time ₱250,000 - ₱350,000 per year

    Provides clerical and administrative support to hotel management, ensuring smooth daily operations. The assistant's responsibilities can vary widely, including front desk support, guest relations, scheduling, and bookkeeping.Duties & Responsibilities :Administrative and office support: Answer phone calls, manage email correspondence, and act as the main...

  • Administrative Officer

    1 week ago

    Tambo, Philippines BEYOND VALUE FNB Inc Full time ₱240,000 - ₱480,000 per year

    SUMMARY:An Admin Officer is a key operational leader who ensures the company runs smoothly and stays compliant. This role handles vital administrative and financial tasks, including procurement, vendor negotiation, and accurate reporting. They act as the main point of contact for external partners, especially government agencies like the LGU and BIR, to...

  • Restaurant Manager

    2 weeks ago

    Tambo P, Philippines Mary Grace Foods, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Assistant Restaurant Manager supports the Restaurant Manager in overseeing day-to-day operations, ensuring efficient service, and maintaining high standards of food quality, customer service, and cleanliness. S/he assists with staff management, including hiring, training, scheduling, and performance evaluations. The Assistant Manager ensures compliance with...

  • Cook

    2 weeks ago

    Tambo, Philippines Wyndham Garden Manila Full time ₱150,000 - ₱250,000 per year

    Responsible for preparing high-quality meals for guests in a timely and sanitary manner. This role requires knowledge of various cooking methods, ingredients, and kitchen equipment, with a strong focus on food safety, presentation, and efficiency.Key Responsibilities:Prepare and cook meals according to hotel recipes, menus, or guest requests.Ensure all food...

  • IT Officer

    5 days ago

    Tambo P, Philippines Wyndham Garden Manila Full time ₱30,000 - ₱90,000 per year

    Responsible for maintaining and supporting the hotel's technology infrastructure, including systems critical to operations and guest satisfaction. This includes property management systems (PMS), point-of-sale (POS) systems, internet services, audiovisual equipment, and back-office IT support.Key Responsibilities:Manage and support hotel technology systems...