Sales Administrator
1 day ago
Ensure excellence, compliance, and seamless coordination across the sales process.
The Sales Quality Assurance and Operations Coordinator is responsible for maintaining the highest standards of quality, compliance, and operational efficiency within the sales team. This role ensures that all sales activities align with company standards, client expectations, and regulatory requirements. The ideal candidate possesses a strong understanding of sales psychology, demonstrates exceptional attention to detail, and excels in communication and organization.
Key Responsibilities:
- Conduct daily audits of Zoom sales calls to ensure compliance and quality standards are met.
- Review and update CRM records to maintain accuracy and data integrity.
- Monitor sales team activities to ensure adherence to compliance guidelines and professional boundaries.
- Perform reporting tasks and prepare summaries on sales performance and QA findings.
- Verify that scheduled presentations were attended by customers as planned.
- Maintain and execute auditing checklists for sales call evaluations.
- Manage overflow customer appointments and assist with scheduling as needed.
- Support calendar management and coordination for sales-related activities.
- Provide general administrative support to the sales and operations teams.
- Identify opportunities for process improvement and contribute to enhancing sales quality.
Qualifications:
- Proven experience in
Quality Assurance (QA)
or
sales auditing
, preferably in a sales-driven environment. - Strong understanding of
sales processes
and the
psychology of sales
. - Exceptional
verbal and written communication skills
. - Strong
organizational
and
time management
abilities. - Proficiency in CRM systems and administrative tools.
- Ability to learn quickly and adapt to changing processes or priorities.
- Detail-oriented, analytical, and able to provide constructive feedback to improve sales performance.
Why Join Us?
- Healthy, supportive, and conducive work environment (Great Place to Work Certified for three consecutive years)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced, high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative, forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Ready to take your sales career to the next level? Apply now
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