Workforce Management Specialist
1 week ago
LOCATION: Cebu IT Park
POSITION: Support & Leadership Roles
WORK SET-UP: Pure Onsite
SCHEDULE: Night Shift / Shifting Schedule 24/7
START DATE: Urgent / ASAP
(POSITIONS & SALARIES)
- Sales Opeation Manager - Up to PHP90,000 Basic
- Sales Coach - Open Salary
- Team Lead – Sales (Up to PHP 37,000)
- Team Lead – Healthcare (Up to PHP40,000)
- Team Lead – Retail (Up to PHP34,000)
- WFM - Support (Up to PHP 68,000)
(PERKS & BENEFITS)
- Virtual Process
- 20% Night Differential
- HMO on Day 1 plus Dependents
- Quarterly Bonus
- Account Incentives
- Career Growth
- Paid Training
(REQUIREMENTS/QUALIFICATIONS)
- College Level / College Graduate / Post Grad
- 2-3years Relevant experience
- TOR / Diploma
- COE / Resignation Letter approved or ack by HR and Supervisor
- Government IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)
- NBI Clearance
Job Types: Full-time, Permanent
Pay: Up to Php68,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Cebu City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please provide your active email and viber.
- What is your highest educational attainment?
- For how long is your BPO Voice experience?
- What account or LOB are you handling right now in the BPO?
- For how long is your BPO WFM experience?
- For how long is your experience using WFM tools such as IEX or eWFM?
- For how long is your experience using Microsoft Excel for reporting and data analysis?
For how long is your experience in real-time management (RTA) or MIS reporting?
Are you amenable to work ONSITE?
- Are you currently employed or unemployed?
- Can you start ASAP?
Work Location: In person
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