Technical Support Specialist

6 days ago

Cebu City, Central Visayas, Philippines Trinity Workforce Full time ₱168,000 - ₱228,000 per year

Trinity Workforce is hiring a Full time Technical Support Specialist role in Cebu City, Central Visayas. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • Expected salary: ₱14,000 - ₱19,000 per month

Qualifications

  • 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience
  • Average communications skills
  • Willing to work onsite
  • Amendable to any given schedule
  • A team player
  • Can work ASAP

Job Description

  • Main contact of customers for 1&1 support
  • Improve weekly and monthly performance based on feedback from the team supervisor.
  • Proactively inform and report to the supervisor for support related issues
  • Recommend solutions to customer issues and concerns
  • Attend coaching sessions and participate in organizational activities
  • Interact with team members and other departments within the company
  • To be customer service oriented and to ensure customer satisfaction

  • Continuous pro-active effort towards improving customer satisfaction and our internal procedures. Join and enjoy the following benefits:

  • Allowances

  • Night Differentials

  • HMO

  • Leave credits

  • Easy accounts

  • Competitive salary

  • Healthy working environment

  • Free coffee

  • Free water

  • Accessible work locations (within cebu city)

  • State of the art facilities (gym, karaoke, pantry)

  • Career growth

  • Amazing opportunities

  • Fun activities

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