
Technical Support Specialist
3 days ago
Trinity Workforce is hiring a Full time Technical Support Specialist role in Cebu City, Central Visayas. Apply now to be part of our team.
Job summary:
- Flexible hours available
- Expected salary: ₱14,000 - ₱19,000 per month
Qualifications
- 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience
- Average communications skills
- Willing to work onsite
- Amendable to any given schedule
- A team player
- Can work ASAP
Job Description
- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team supervisor.
- Proactively inform and report to the supervisor for support related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- To be customer service oriented and to ensure customer satisfaction
Continuous pro-active effort towards improving customer satisfaction and our internal procedures. Join and enjoy the following benefits:
Allowances
Night Differentials
HMO
Leave credits
Easy accounts
Competitive salary
Healthy working environment
Free coffee
Free water
Accessible work locations (within cebu city)
State of the art facilities (gym, karaoke, pantry)
Career growth
Amazing opportunities
Fun activities
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