Current jobs related to Workforce Manager - Cebu City, Central Visayas - TASQ Staffing Solutions
-
Workforce Manager
21 minutes ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeWe are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu PhilippinesThis is an onsite work and follows a shifting scheduleSalary is up to 120K per month based on experience and hiring result. Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)Candidate must possess at least a...
-
Workforce Manager
20 minutes ago
Cebu City, Central Visayas, Philippines Xtendops Full timeJOB DESCRIPTIONS: The Workforce Manager is responsible for end-to-end workforce planning and real-time operations to ensure optimal staffing, service level attainment, and cost efficiency across assigned programs. This role leads forecasting, capacity planning, scheduling, and real-time adherence while partnering closely with Operations, Training, HR, and...
-
Senior Manager, Workforce
21 minutes ago
Cebu City, Central Visayas, Philippines RealPage, Inc. Full timeOverviewAs the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic vision and operational execution of workforce planning and management within a high-performing product support environment. Your mission will be to harness advanced workforce analytics, streamline resource...
-
Workforce Management RTA
21 minutes ago
Cebu City, Central Visayas, Philippines XMC INC. Full timeCompany DescriptionXMC Inc. is a leading Business Process Outsourcing (BPO) agency dedicated to delivering efficient, high-quality services. With a focus on providing accessible and consistent customer service, XMC Inc. strives to enhance client satisfaction and operational efficiency. The company emphasizes innovation, collaboration, and excellence in all...
-
Workforce Manager – BPO
30 minutes ago
Cebu City, Central Visayas, Philippines XtendOps Full timeThe Workforce Manager is responsible for overseeing workforce planning, forecasting, scheduling, real-time management, and reporting to ensure optimal staffing levels and service level performance across assigned accounts. This role plays a critical part in balancing operational efficiency, client expectations, and employee engagement in a fast-paced BPO...
-
Workforce Analyst
22 minutes ago
Cebu City, Central Visayas, Philippines QBE Full timePrimary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to lead and drive improvements in workforce planning, structural management, and management information use. The role involves collaborating with stakeholders to ensure consistent and integrated workforce management processes and tools are in place, enabling timely...
-
Workforce Manager
21 minutes ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Workforce Manager (Cebu City) | OnsiteNature Of the Account: Support and LeadershipStart Date: ASAPWork Arrangement: 100% Onsite | CebuShift Schedule | Rest Days: US Business hoursEducational Requirement: College GraduateWork Experience:At least 5 to 7 years relevant experienceAt least 2 years of supervisory experienceAdvanced Excel...
-
Workforce Rostering Admin
23 minutes ago
Cebu City, Central Visayas, Philippines Smartsourcing Full timeWhere precision meets people operations. Step into a role that keeps hundreds of moving parts aligned.Hi Were Smartsourcing, and were looking for a detail-drivenWorkforce Rostering Adminto join our on-site team in Cebu. If you enjoy keeping schedules accurate, shifts running smoothly, and operations organized behind the scenes, this role puts your strengths...
-
Supervisor, Workforce Management
20 minutes ago
Bacolod City, Western Visayas, Philippines Ubiquity Global Services Full timeWe're hiring.The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that impact...
-
Supervisor, Workforce Management
4 days ago
Bacolod City, Western Visayas, Philippines Ubiquity Full timeWe're hiring.TheWorkforce Supervisorensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that impact...
Workforce Manager
1 day ago
About the job: Workforce Manager (Cebu City) | Onsite
Nature Of the Account: Support and Leadership
Start Date: ASAP
Work Arrangement: 100% Onsite | Cebu
Shift Schedule | Rest Days: Business hours
Educational Requirement: College Graduate
Work Experience:
- At least 5 to 7 years relevant experience
- At least 2 years of supervisory experience
- Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
- Report and dashboards creation
Requirements:
- Good working knowledge of computers, i.e., MS Office. Above-average MS Excel knowledge is required.
- Excellent verbal & written communication & presentation skills
- Good interpersonal & people management skills with a good problem-solving approach.
- Expert knowledge of service procedures
- Good analytical skills for MIS, number crunching & reporting to internal & external customers.
- WFM Tool Competency (IEX, eWFM, etc.)
- RTA/MIS experience is advantageous.
- Can work with minimal supervision and has initiative.