Workforce Manager

We are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu PhilippinesThis is an onsite work and follows a shifting scheduleSalary is up to 120K per month based on experience and hiring result. Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)Candidate must possess at least a...

JOB DESCRIPTIONS: The Workforce Manager is responsible for end-to-end workforce planning and real-time operations to ensure optimal staffing, service level attainment, and cost efficiency across assigned programs. This role leads forecasting, capacity planning, scheduling, and real-time adherence while partnering closely with Operations, Training, HR, and...

OverviewAs the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic vision and operational execution of workforce planning and management within a high-performing product support environment. Your mission will be to harness advanced workforce analytics, streamline resource...

OverviewAs the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic vision and operational execution of workforce planning and management within a high-performing product support environment. Your mission will be to harness advanced workforce analytics, streamline resource...

Company DescriptionXMC Inc. is a leading Business Process Outsourcing (BPO) agency dedicated to delivering efficient, high-quality services. With a focus on providing accessible and consistent customer service, XMC Inc. strives to enhance client satisfaction and operational efficiency. The company emphasizes innovation, collaboration, and excellence in all...

Career Opportunity: Sr. Workforce ManagerQualifications:Bachelor's degree in business administration, Operations Management, or related field, preferred but not required10+ years of experience in Workforce Management, with at least 5 years in a senior management roleProven track record of managing large-scale WFM operations for major clientsAdvanced...

Enable your futureAt TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.Top reasons to work with TDCXAttractive...

Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where innovation meets excellence, as a Workforce Management Supervisor What You Will Do:Lead highly motivated and high-performing workforce management teams, leveraging extensive experience in scheduling, forecasting, capacity...

Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where innovation meets excellence, as a Workforce Management SupervisorWhat You Will Do:Lead highly motivated and high-performing workforce management teams, leveraging extensive experience in scheduling, forecasting, capacity...

Role PurposeThe purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏Job Responsibilities:1. Design & generate MIS reports as per business requirements2. Timely...