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AU Learner Support Officer
2 weeks ago
Do you thrive on helping students succeed? PeoplePartners is seeking an AU Learner Support Officer - Assessor to support one of our outstanding clients in this onsite opportunity in ensuring assessments are fair, timely, and aligned with industry standards.
Background
At PeoplePartners, we empower our clients by providing excellent support to their learners. As a Learner Support Officer - Assessor, you'll play a key role in reviewing assessments, providing feedback, and helping learners stay on track.
About the Role
You'll be the go-to for marking assessments, giving clear and actionable feedback, and making sure learners feel supported every step of the way.
Your Key Responsibilities:
- Mark learner assessments accurately and efficiently.
- Provide clear, constructive feedback to learners.
- Ensure assessments are aligned with compliance and industry standards.
- Keep accurate records of learner progress.
- Support trainers and team members with assessment queries.
- Maintain confidentiality and handle data securely.
Requirements About YOU
- 2+ years' experience in assessment marking or learner support.
- Strong literacy and communication skills.
- High attention to detail and organizational skills.
- Certificate IV in Training and Assessment (TAE40116) or higher.
- Qualifications in Community Services, Youth Work, Mental Health, or AOD are highly regarded.
- Passionate about education and helping learners thrive.
- You've marked assessments, provided feedback, and worked collaboratively with trainers and students in the VET sector.
- We love a team that's open, collaborative, and always looking for ways to improve.
- You'll fit right in if you enjoy clear communication, celebrate wins, and take pride in your work.
- Deliver fair and timely marking.
- Provide helpful feedback that guides learners to success.
- Support continuous improvement in assessment practices.
- Accuracy and turnaround time of marking.
- Quality of feedback provided.
- Compliance with RTO standards.
- Monday to Friday ; Day-shift (AEST).
- Onsite at the PH Office (Eastwood City, QC) with company-provided equipment.
Benefits
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Grab Voucher every month
- Birthday Gift
- Loyalty Gift
- Christmas Gift
- Work-Life Balance
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.