Achieving Learner Success

1 week ago

Mandaluyong City, National Capital Region, Philippines beBeeEmpowerment Full time $35,000 - $45,000

At our organization, we strive to empower learners to reach their full potential. As a member of our support team, you will play a vital role in ensuring our learners receive exceptional guidance and care.

Key Responsibilities
  • Deliver outstanding support and guidance to learners, fostering their success and helping them overcome any challenges they may face.
  • Address learner concerns proactively, making thoughtful suggestions and taking appropriate actions to resolve issues effectively.
  • Direct learners to relevant resources, ensuring they have access to the tools, policies, and support services they need to succeed.
  • Assist with general orientation of new learners, providing guidance on company processes and available resources.
  • Review and interpret learner data and metrics to identify at-risk learners and provide tailored advice and interventions.
  • Maintain accurate records of learner interactions and relevant data as required.

We're seeking individuals who are passionate about delivering exceptional customer service and care. If you're a motivated and empathetic individual who is committed to helping others succeed, we'd love to hear from you

Working Conditions
  • This is a full-time salaried position that requires shift work, including evenings and weekends.
  • You'll be working remotely, so a consistent internet connection with at least 100 mbps speed is required.

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