Head Barista
1 day ago
ROLE OVERVIEW:
As a Head Barista – R&D, you combine your expert knowledge of coffee with your creativity to develop new, innovative drinks while maintaining the classic favorites Pocofino is known for. You'll play a key role in enhancing the customer experience by continually introducing fresh ideas and improving the beverages we serve. Beyond R&D, you'll lead the barista team, guiding them to deliver consistent quality and exceptional service.
Qualifications
- Expert Coffee Knowledge: Deep understanding of coffee beans, brewing techniques, espresso methods, and various flavor profiles.
- R&D Skills: Strong background in experimenting with new recipes and testing beverage formulations. Ability to develop creative drink ideas based on emerging trends.
- Training and Communication: Excellent communication skills to effectively teach, train, and support a team. Ability to inspire others with your knowledge and passion for coffee.
- Quality Control: A sharp eye for detail and a commitment to maintaining consistent product quality.
- Customer Service Excellence: Ability to create memorable customer experiences and deliver outstanding service.
- Team Leadership: Ability to motivate, lead, and develop a team of baristas, fostering a positive, collaborative work environment.
- Experience: Proven experience as a barista with a focus on beverage development or research is highly desirable.
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Paid training
Work Location: In person
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