Operations Coordinator

Operations Coordinator (Remote – Philippines)
About the Company

Our client is one of the largest and fastest-growing volleyball organizations in the United States , offering youth and adult recreational leagues, classes, open play sessions, clinics, and camps . They're passionate about promoting volleyball as a community-driven sport that brings people together.

This position offers an opportunity to be part of a dynamic and growing sports company , work with an international team, and contribute to the seamless operation of programs that impact hundreds of players each week.

Note: A strong interest or knowledge in volleyball is desired for this role, though not mandatory — it helps you better understand the company culture and day-to-day operations.

What You'll Do

The Operations Coordinator will provide direct support to the Head of Operations, ensuring all programs run efficiently across multiple locations. You'll play a key role in staff scheduling, data management, communication, and reporting .

Your responsibilities will include:

• Managing staff assignments and schedules using platforms like OpenSports and Slack.
• Tracking registrations, attendance, and program metrics to ensure accuracy.
• Monitoring scores and attendance across multiple leagues and clinics.
• Handling customer support (via email and app) for operational issues such as location or schedule changes.
• Maintaining and reconciling the master calendar for all programs and facilities.
• Preparing and maintaining spreadsheets, reports, and data dashboards for performance tracking.
• Assisting with contract preparation, field permit uploads, and payroll coordination .
• Collaborating with internal staff to ensure smooth communication and timely resolution of operational challenges.

Expected weekly workload: 32–40 hours , with occasional additional hours during high-volume periods. An ideal candidate should have availability to work on Saturday, and a day off can be provided from Monday to Friday, depending on workload.

Requirements

• Experience: At least 2 years in an operations, administrative, or coordinator role — preferably in sports, recreation, or event management.

• Technical Skills:

• Strong proficiency in Google Sheets and Excel (pivot tables, data analysis, reporting).

• Comfortable using CRM and scheduling tools (e.g., HubSpot, When I Work, OpenSports).
• Familiar with Slack , Google Workspace (Docs, Drive, Gmail), and online communication platforms.

• Soft Skills:

• Excellent attention to detail and organizational skills.

• Strong English communication (written and spoken).
• Fast learner with strong problem-solving and time management abilities.
• Proactive, coachable, and adaptable — able to take initiative and manage multiple tasks.

• Availability:

• Willing to work U.S. business hours (overlap with New York time zone).

• Monday–Saturday schedule flexibility required.
• Bonus: Background or passion for volleyball or sports management .

Tech Stack

• OpenSports – Staff scheduling & registration tracking
• HubSpot – CRM & data management
• Slack – Team communication
• Google Sheets / Excel – Reporting and data analysis
• Google Drive & Gmail – File and correspondence management
• When I Work / Other scheduling apps – Staff shift assignments

Compensation & Benefits

• Hourly Rate: $5–6 USD/hour (paid via Rad Hires)
• Schedule: Full-time, 32–40 hours per week
• Work Model: 100% remote (Philippines-based candidates preferred)
• Training: Tools and systems training provided
• Growth Opportunities: Potential to move into supervisory or operations management roles as the company continues to expand.

Interview Process

• Initial Screening – Conducted by Rad Hires Recruiter

• Technical Interview 1 – Interview with Juan Bermudez (Operations Consultant)

• Technical Interview 2 – Interview with Marco Vargas (Director of Operations)

• Offer Stage – Candidate selection and offer presentation

• Hiring & Onboarding

Openings

• Number of Vacancies: 1

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