Business Development Associate

Join Our Team as a Business Development Associate

Are you passionate about the hospitality industry? Do you thrive in fast-paced environments and have a knack for building and maintaining positive relationships? We're seeking a dynamic and detail-oriented Call Scheduler & Lead Generation Agent to join our team.

Job Title: Business Development Associate

Company: Cohova

Department: Sales & Business Development

Report to: Business Development Manager

Location: Remote

Employment Type: Full-time

Pay: $5- $7 per hour based on experience
Commission Pay

Company Overview

At Cohova, our mission is to provide guests with a wide array of unique and luxury vacation rentals and homeowners with excellent vacation rental management. Each vacation rental is set up specifically for guest leisure through our number one core value: Excellence in Hospitality. Our team includes specialists in guest services, reservations, sales, property management, marketing, housekeeping, maintenance, interior design, and more We are go-getters and applaud those who challenge the status quo & think outside the box. We love Northwest Arkansas & offer travelers white-glove service. We are a swiftly growing yet stable company, and we are looking for A-Players who fit our company culture, align with our Core Values, and are excited to work with a small, 100% locally owned business that offers corporate benefits

Job Summary:

We are seeking a highly organized and motivated Business Development Associate to support our growing short-term rental property management company. This role is responsible for identifying potential leads, initiating contact, and scheduling discovery or consultation calls for our sales team. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple calendars and pipelines efficiently.

Key Responsibilities:

Lead Generation:

Research and identify potential property owner leads using online platforms, databases, and other tools.
Qualify prospects through targeted questions and gather relevant information.
Maintain and update CRM systems with lead details and status.
Develop and execute outreach strategies via email, phone, and social media.
Call Scheduling:

Coordinate and schedule calls between potential clients and the Business Development Manager.
Manage and maintain the Business Development Manager calendar, ensuring accurate availability and appointment setting.
Send call confirmations, reminders, and follow-ups as needed.
Reschedule or adjust meetings as necessary while maintaining professionalism.
Customer Communication:

Act as the first point of contact for potential clients; respond to inquiries in a timely and professional manner.
Provide basic information about the company's services to prospects before handing off to sales staff.
Ensure an excellent customer experience from the first interaction.
Reporting & Collaboration:

Track and report on lead generation activities, conversions, and call outcomes.
Collaborate with the marketing and the Business Development Manager to refine lead profiles and targeting strategies.
Contribute feedback on trends, common objections, or issues encountered during outreach.
Qualifications:

Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Experience: 4+ years of experience in lead generation, appointment setting, or inside sales.
Skills: Strong analytical skills with proficiency in Excel, Google Sheets, and Asana.
Strong organizational skills with the ability to manage multiple tasks remotely.
Proficient in using property management software, task management tools, and Microsoft Office Suite.
Excellent communication skills (written and verbal) in English.
High attention to detail and strong problem-solving ability.
Ability to work flexible hours to match U.S. time zones, weekends/holidays as needed.
Familiarity with Airbnb, Vrbo, Upgrade to see actual info, and other STR platforms.
Highly detail-oriented, self-motivated, and able to adapt to fast-changing market conditions.
Ability to work independently and remotely, demonstrating proactive and self-motivated behavior.
Strong problem-solving skills and the ability to anticipate needs and take initiative.
Ability to work in a fast-paced environment and adapt to changing priorities. Availability to handle issues outside of regular working hours if needed.
Proficiency in CRM systems (e.g., HubSpot, Vintory, and Salesforce) and scheduling tools (e.g., Calendly, Google Calendar).
Comfortable with cold calling, emailing, and engaging with leads.
Excellent time management, organization, and multitasking abilities.
Positive attitude, problem-solving mindset, and a willingness to learn.
What We Offer:

Competitive hourly pay or salary based on experience
Performance-based bonuses or commissions
Training and growth opportunities within the company
Collaborative and supportive team environment
Remote work flexibility

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Work from home
Schedule:

8 hour shift
Night shift
Work Location: Remote

Job Type: Full-time

Benefits:

Work from home
Schedule:

8 hour shift
Night shift
Work Location: Remote