Customer Service

4 hours ago

Cebu City, Central Visayas, Philippines A&J AUSTRALIA Full time ₱300,000 - ₱360,000 per year

About us:

We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 30 years, we supplied high quality, satisfaction goods and services across Australia as well as supporting industrial aftermarket business.

About The Role:

We are currently looking for a Customer Service Staff to work in our new satellite office in Cebu

Essential Responsibilities and Duties:

  • Answering Phones
  • Transport bookings
  • Record Stock Produced
  • Inserting sales orders
  • Inserting sale quotes
  • Customer Services:
  • Informing Customers of Back Orders
  • Informing Customers of Order ETA
  • Printing delivery dockets
  • Emailing Invoices
  • Order Release – Customers – confirming payments where necessary
  • Docket Sorting
  • Checking if EFT payments have been received
  • Liaising with warehouse to confirming stock and order completion
  • Recording daily sales and pick records

Requirements:

  • Good interpersonal skills working with internal staff and external customers
  • Have previous customer service and administrative experience
  • Have exceptional customer service and communication skills
  • Have excellent computer skills
  • Experience in a wholesale or distribution business an advantage

Working hours: Monday - Friday 7am-3pm, 6am-2pm

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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