Customer Service Administrator
4 days ago
We are seeking a highly motivated and results-driven Customer Service
Representative for Sales to join our team. The ideal candidate will be
responsible for providing excellent customer service and selling our
products to potential customers. As a Customer Service Representative for
Sales, you will be the first point of contact for customers, so you must be
able to communicate effectively and professionally in a positive
- Provide excellent customer service via phone, email, and chat
support
- Manage and resolve customer inquiries and complaints promptly
and professionally
- Accurately document customer interactions and maintain detailed
customer information
- Collaborate with other departments to ensure timely and effective
customer resolution
- Meet or exceed customer service expectations and maintain
customer satisfaction
- Continuously seek opportunities to improve customer service
processes and procedures
- Assist with additional duties as assigned by management
- Heavy data entry
Experience
At least 1 year of experience in customer service or sales (BPO experience preferred).
Technical Skills
Strong computer literacy and experience with CRM tools or ticketing systems.
Non-Negotiables
Excellent English communication skills—both verbal and written.
Night shift availability (10 PM–7 AM PH Time).
Ability to work on site in Cebu City.
Bonus Points
Previous experience in upselling or cross-selling.
Familiarity with AI tools for customer engagement.
Work Set-up
Office
-
Customer Service Administrator
2 days ago
Cebu City, Central Visayas, Philippines TOA Global Full time ₱250,000 - ₱450,000 per yearCustomer Service AdministratorLocation: CebuShift: 7:00 AM - 4:00 PM, Monday to FridayWork Arrangement: Onsite_________UNLOCK YOUR POTENTIAL AT TOA GLOBALAt TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines,...
-
Client Services Administrator
7 days ago
Cebu City, Central Visayas, Philippines Elka Asenso Full time ₱120,000 - ₱200,000 per year5 ELK creates an awesome working environment for people who are serious about their career and committed to providing exceptional customer service. We work with financial planners in Australia to provide back-office administration and professional support by playing an instrumental role in helping people achieve their financial goals.REQUIREMENTS:Bachelor of...
-
Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full time ₱200,000 - ₱240,000 per yearNight Shift | P20, ,000 per monthTotal vacancies for this job title: 2Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At...
-
Client Service Administrator
7 days ago
Cebu City, Central Visayas, Philippines TOA Global Full time ₱300,000 - ₱600,000 per yearClient Services AdministratorLocation: CebuWork Arrangement: Onsite, FulltimeShift: 7:00 AM - 4:00 PM | Monday - FridayUnlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines...
-
Customer Service Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Pasajero Motors Corporation Full time ₱192,000 - ₱216,000 per yearThe Customer Service Associate (CSA) for HINO Cebu plays a vital role in ensuring customer satisfaction by acting as a liaison between the dealership and its customers. The CRA handles customer inquiries, addresses concerns, supports after-sales service coordination, and ensures a positive customer experience aligned with the standards of the HINO brand.Key...
-
Customer Service – Back Office
2 weeks ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full timeThe Customer Service – Back Office role focuses on providing essential administrative and support functions that ensure smooth operations and efficient customer service delivery. Employees in this position handle data entry, documentation, and transaction processing while maintaining accurate customer records. They also coordinate with the front-line...
-
Customer Service Representative
5 days ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Inc. Full time ₱25,000 per yearCustomer Service Representative (For Pooling)Night Shift | Php25, 000Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At least...
-
Customer Service Representative
1 week ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full time ₱150,000 - ₱250,000 per yearQualifications:At least 1 year of experience as a Customer Service Representative.Experience in handling calls, emails, chats, and performing basic administrative tasks.With outstanding attendance record.Excellent English communication skills, both written and verbal.Amenable to work on-site.
-
Customer Service Representative
4 days ago
Cebu City, Central Visayas, Philippines 1840&Co Full time ₱48,000 - ₱60,000 per yearJob Title: Remote Customer Service RepresentativeLocation: Anywhere in the PhilippinesEmployment Type: Full-TimeSalary: 5 USD per hrJob Summary:As we continue to steadily develop, we are looking to add a member to our small corporate team. We consider the ideal candidate to be a self-starter who possesses the right attitude to fit into a dynamic business...
-
Customer Service Associate
2 weeks ago
Cebu City, Central Visayas, Philippines PAMOCOR Group of Companies Full time ₱250,000 - ₱500,000 per yearThe Customer Service Associate is responsible for supporting the Customer Service team by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role involves direct interaction with customers through various communication channels, including phone, email, and chat. The ideal candidate will possess...