Customer Service for Travel

2 weeks ago


Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time

We are seeking a passionate and dedicated Customer Service professional to join our team at TalentSync Training and Development. As a Customer Service Representative for our Travel & Cruise account, you will be the primary point of contact for our valued customers, providing exceptional service and support. This is a full-time position based in Cebu Central Visayas.

What you'll be doing

  1. Handle inbound customer inquiries and requests via phone, email, and chat channels
  2. Provide accurate information and assist customers with booking changes, cancellations, and general support
  3. Escalate complex issues to the appropriate team members for resolution
  4. Maintain detailed records of customer interactions and ensure timely follow-up
  5. Contribute to the continuous improvement of our customer service processes and procedures
  6. Actively participate in team meetings and training sessions to enhance your skills and knowledge

What we're looking for

  1. Previous experience in a customer service or call centre environment, preferably in the travel or hospitality industry
  2. Strong communication and interpersonal skills, with the ability to provide exceptional customer service
  3. Excellent problem-solving and decision-making abilities, with a focus on providing tailored solutions
  4. Ability to work effectively in a fast-paced, dynamic environment and prioritise multiple tasks
  5. Fluency in English, both written and verbal, is essential

If you are ready to embark on an exciting new chapter in your career, we encourage you to apply now.



  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time

    Travel Specialist – Customer Service (Cebu)Join our Travel & Hospitality support team and assist customers with flight bookings, hotel reservations, itinerary changes, and general travel concerns. This role requires excellent communication skills, problem-solving ability, and a passion for delivering outstanding guest support.Responsibilities:Handle...


  • Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time

    Join the customer service team, a leading provider of travel services. Based in Cebu Central Visayas, this full-time customer service role offers an opportunity to provide exceptional support to our valued travel clients. With a competitive sign-on bonus up to 10,000, this is an excellent chance to kickstart your career in the thriving call centre and...


  • Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time

    We are seeking a motivated and customer-focused Customer Service Representative to join our dynamic team in Cebu, Central Visayas. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued clients in the travel industry.Key responsibilitiesHandle inbound customer inquiries and requests...


  • Cebu City, Central Visayas, Philippines Enshored Inc. (External) Full time

    Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our team is composed of...


  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time

    Travel Customer Service Representative – CebuJob Description:We are looking for a Travel Customer Service Representative to assist clients with travel inquiries, bookings, and reservations. This is an office-based role in Cebu.Responsibilities:Assist customers with travel bookings, itinerary updates, and inquiriesHandle customer concerns and provide...

  • Travel Sales Agent

    2 weeks ago


    Mandaue City, Central Visayas, Philippines Discover Group of Travel Services Inc. Full time

    A Travel Sales Agent in a travel agency is responsible for handling sales inquiries from customers through various communication channels such as calls, chats, texts, or emails. They are tasked with understanding clients' needs and suggesting suitable travel packages. Building and maintaining strong relationships with potential, current, and repeat clients...


  • Cebu City, Central Visayas, Philippines Business Class Full time

    About UsBusiness Class is a global travel company based in the United States, specializing in the sale of business and premium class airline tickets. We offer our clients the best prices and a seamless travel experience through exceptional customer service.We're currently expanding our team and looking for experienced Customer Service Agents who are...

  • Travel Account

    6 days ago


    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time

    Job Description:We are looking for a motivated Customer Service Representative for our Travel Account. This role involves assisting customers with bookings, reservations, and travel-related inquiries. No prior experience required—training will be provided.Responsibilities:Handle customer inquiries via calls, chat, or emailAssist with booking reservations...


  • Cebu City, Central Visayas, Philippines The HIRD Corp. Full time

    We are looking for enthusiastic and customer-focused Travel Sales - CSR to handle travel-related inquiries, assist customers with bookings, and promote travel products and services. The role requires excellent communication skills, a passion for travel, and the ability to drive sales while delivering outstanding customer experience.Responsibilities:Handle...


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time

    Become a Corporate Travel Associate, a leading provider of corporate travel services based in Cebu, Central Visayas. In this full-time role, you will be responsible for delivering exceptional customer service and handling all aspects of corporate travel bookings and enquiries.What you'll be doingManage all incoming calls from corporate clients, providing...