Customer Service Rep

3 days ago

Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱180,000 - ₱250,000 per year

About the role

ARAM ENTERPRISES INC' is seeking a dynamic and customer-focused Customer Service Representative to join our growing team. As a CSR, you will be the first point of contact for our valued customers, delivering exceptional service and support. This is a full-time role based in our modern office in Central Cebu City Cebu.

What you'll be doing

  1. Respond to customer inquiries and issues through various communication channels, including phone, email, and chat
  2. Provide accurate and timely information to customers, resolving their concerns efficiently and effectively
  3. Maintain detailed records of customer interactions and follow-up actions
  4. Collaborate with cross-functional teams to ensure a seamless customer experience
  5. Continuously seek opportunities to improve customer satisfaction and streamline processes

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to provide excellent customer service
  2. Passion for problem-solving and a commitment to delivering high-quality work
  3. Familiarity with customer service best practices and a desire to continuously learn and improve
  4. Excellent time management and multitasking abilities
  5. Flexibility to work in a dynamic, fast-paced environment
  6. Fresh graduates and candidates with no prior experience are welcome to apply

What we offer

At ARAM ENTERPRISES INC', we are committed to fostering a supportive and inclusive work environment. We offer competitive compensation, opportunities for career growth, and a range of benefits to support your well-being. Join our team and be part of an organisation that values its employees and strives for excellence in customer service.

About us

ARAM ENTERPRISES INC' is a leading provider of innovative solutions in the call centre and customer service industry. With a steadfast commitment to customer satisfaction, we have established a strong reputation for delivering exceptional service and support. Our team of dedicated professionals is driven by a shared vision to exceed our customers' expectations and contribute to their success.

Apply now to become a part of our dynamic team

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