CRM Assistant Manager

5 days ago

Makati City, National Capital Region, Philippines Darwinbox Full time ₱900,000 - ₱1,200,000 per year

Department

Digital and Product Marketing

Job posted on

Oct 29, 2025

Employment type

Manager

Position Accountability Statement:

We are seeking a highly organized and detail-oriented CRM Assistant Manager to help drive our customer communication strategy. In this role, you will be responsible for the end-to-end execution of our email and SMS campaigns, ensuring they are timely, accurate, and meet the needs of our various business units. This position is perfect for a strong communicator who can effectively manage multiple projects and is familiar with CRM platforms, especially Salesforce Marketing Cloud.

Key Responsibilities

  • Campaign Execution: Manage the entire lifecycle of email and SMS campaigns, from creation and testing to final deployment. Ensure all communications are sent accurately and on schedule.
  • Business Unit Liaison: Act as the primary point of contact for different business units. Understand their communication needs and translate them into effective email and SMS campaigns.
  • Platform Management: Utilize Salesforce Marketing Cloud (or a similar platform) to build, test, and deploy campaigns. Proactively identify and troubleshoot any technical issues.
  • Project Management: Use basic project management principles to stay on top of multiple campaigns and deadlines. Maintain a highly organized workflow to ensure all requirements are met.
  • Content & Asset Management: Work with internal teams to gather necessary content and assets for campaigns. Familiarity with design tools like Canva is a plus for creating or editing simple visual assets.
  • Reporting & Optimization: Assist in tracking campaign performance and provide insights to improve future communications.

Qualifications

  • Experience: Proven experience in a CRM or digital marketing role, with hands-on experience in email and SMS marketing.
  • Technical Skills: Familiarity with a major CRM or marketing automation platform is required. Salesforce Marketing Cloud experience is highly preferred.

  • Soft Skills:

  • Communication: Excellent written and verbal communication skills. Ability to clearly articulate complex ideas and manage expectations with stakeholders.

  • Organization: Exceptional organizational skills with a keen eye for detail. Capable of managing multiple projects simultaneously without compromising quality.
  • Project Management: Basic knowledge of project management concepts and the ability to work in a fast-paced, deadline-driven environment.
  • Internal Client Management: Able to collaborate with and manage a variety of requests from internal customers and stakeholders

  • Adaptability/Flexibility: Ability to quickly adjust priorities and manage unexpected or urgent requests (e.g., system downtimes) while maintaining a calm and professional demeanor.

  • Creative Skills (Preferred): Familiarity with Canva or other graphic design tools is a plus.

  • CRM, Assistant Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Maxicare Healthcare Corporation Full time

    Position Accountability Statement:We are seeking a highly organized and detail-oriented CRM Assistant Manager to help drive our customer communication strategy. In this role, you will be responsible for the end-to-end execution of our email and SMS campaigns, ensuring they are timely, accurate, and meet the needs of our various business units. This position...

  • CRM Assistant Manager

    5 days ago

    Makati City, National Capital Region, Philippines Maxicare Healthcare Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Position Accountability StatementWe are seeking a highly organized and detail-oriented CRM Assistant Manager to help drive our customer communication strategy. In this role, you will be responsible for the end-to-end execution of our email and SMS campaigns, ensuring they are timely, accurate, and meet the needs of our various business units. This position...

  • Executive Assistant

    1 week ago

    Makati City, National Capital Region, Philippines Assistant Launch Full time ₱40,000 - ₱80,000 per year

    Join our growing team of Executive AssistantsAt Assistant Launch, we're all about changing how people see the Executive Assistant role. Our goal is to help business leaders worldwide grow and innovate, side by side. When you join us, you're not just another employee – you're a key part of the team, building your career and making a real impact every step...

  • Executive Assistant

    1 week ago

    Makati City, National Capital Region, Philippines Wing Assistant Full time ₱900,000 - ₱1,200,000 per year

    Position Overview:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to both our Director and Chief Operating Officer (COO). This role requires an individual who can effectively assist with personal, professional (team and task management), and business goals (client operations) while maintaining the highest...

  • Digital and CRM Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Royal Duty Free Shops Inc Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: Digital & CRM ManagerPosition SummaryThe Digital & CRM Manager will lead the strategy and execution of digital marketing and customer relationship initiatives within the Marketing team. This role manages CRM platforms, drives customer engagement, and optimizes digital campaigns to increase loyalty, conversion, and lifetime value — while...

  • crm

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Dras refrigeration corporation Full time ₱800,000 - ₱1,200,000 per year

    HIRINGJob Title: CRM Developer - Self Hosted CRM Deployment & Support.Job Description:We are seeking a skilled IT professional to assist in the evaluation, set up, configuration and maintenance of a self-hosted customer relationship management (CRM) system. The goal is to implement a secure, local CRM solution-hosted on premises or on a private server - with...

  • Marine Assistant Operation Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Global Process Manager Inc. Full time $104,000 - $130,878 per year

    ExperienceMinimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.Experience in training/development, process management, and data management is an advantage.2 years in a leadership or Assistant Manager role, overseeing teamsExperienced in managing...

  • CRM Assistant

    2 weeks ago

    Makati City, National Capital Region, Philippines Federal Phoenix Assurance Company, Inc Full time ₱180,000 - ₱250,000 per year

    Build a career with FPG Insurance and be part of a team that creates dynamic, customer-focused insurance solutions.Our focus is on commitment and innovation across solutions for our clients, partners, shareholders, and employees alike. This focus results in the creation of an environment in which innovation, ideas, and empowerment is unreservedly encouraged....

  • Executive Assistant to the Director and COO

    1 week ago

    Makati City, National Capital Region, Philippines Wing Assistant Full time ₱1,500,000 - ₱2,500,000 per year

    Key Responsibilities Maintain and organize calendars for both executives, scheduling meetings and appointments while coordinating with various stakeholdersServe as the primary point of contact for internal and external communications, managing emails and phone calls on behalf of the executivesArrange and plan comprehensive travel itineraries, including...

  • Sr. CRM Manager

    5 days ago

    Mandaluyong City, National Capital Region, Philippines HRTX consulting Full time ₱1,200,000 - ₱2,400,000 per year

    Sr. CRM ManagerLocation: Mandaluyong, On-site, Morning ShiftBenefits: Car Plan + 14th monthBudget: 100, ,000Key Responsibilities: Customer Care Operations:Oversee and ensure high-quality performance across: (Technical Field Support, Brand and Customer Experience Center Operations & Escalation and Fulfillment.Develop and execute strategic plans to meet and...