Technical Executive Assistant

Job title: Technical Executive Assistant

Type of employment: Full-time (Remote)

Budget: $4-7/hr

Shift Schedule: On-call availability within Pacific Time (PT) approximately 10 PM to 3 PM PT (18-hour on-call window).

We're seeking a Technical Executive Assistant to serve as a proactive and personable right hand to senior leadership. The ideal candidate is tech-savvy, organized, and genuinely enjoys helping others succeed.

This role blends executive support, technical coordination, and communication management. You'll oversee the executive's inbox, manage follow-ups, assist with light technical troubleshooting, and ensure nothing falls through the cracks. The right person thrives in a fast-paced, service-oriented environment and can balance professionalism with a personable, human touch.

About the Employer:

The company is a technology-focused service provider dedicated to helping businesses stay secure, connected, and efficient. They specialize in delivering proactive IT support, cybersecurity, and workflow optimization that keep clients' operations running seamlessly.

The team culture is grounded in responsiveness, honesty, and team loyalty they take their work seriously but enjoy humor, and open communication in their day-to-day collaboration. Integrity and reliability are at the heart of everything they do, and performance is rewarded with growth and recognition.

Company core values:

• Integrity & Honesty: Always act truthfully and in the company's best interest.
• Responsiveness: Move fast client needs come first.
• Positivity: Approach work with warmth, humor, and optimism.
• Team Spirit: Be collaborative and open to feedback.

Objectives of this role: Ensure no critical communication or client request is missed.

First 3 months:

• Learn the executive's communication tone and workflow.
• Build a proactive system for managing email, prioritizing requests, and following up.
• Provide basic tech support and coordination for small internal tasks.
• Operate independently as the executive's trusted gatekeeper and assistant.
• Anticipate needs, solve problems before they escalate, and manage day-to-day coordination seamlessly.

Responsibilities:

• Monitor and organize a high-volume inbox (~270 emails/day), filtering spam and prioritizing important messages.
• Respond to emails using the executive's tone and communication style personable, concise, and actionable.
• Proactively follow up and follow through on important messages and client requests.
• Send timely reminders to the executive for emails or tasks that require attention, ensuring nothing is overlooked.
• Maintain gentle but consistent communication keeping the executive informed, reminded, and on track with critical priorities.
• Ensure urgent messages are acknowledged and acted upon promptly, preventing delays or missed opportunities.
• Provide light technical support assist clients with connectivity or workstation issues by coordinating with vendors.
• Perform data entry, research, and reporting tasks (e.g., compiling workstation data in Excel or vendor sites).
• Support the executive and team with ad hoc administrative and coordination needs.

Required skills and qualifications:

• Proficiency in Microsoft Outlook (required).
• Familiarity with Microsoft Word and Excel (preferred).
• Strong understanding of AI tools and automation (required).
• Excellent written and verbal communication able to mimic another person's tone naturally.
• High level of organization, diligence, and attention to detail.
• Tech-savvy with problem-solving skills and initiative.
• Reliable internet connection and a professional remote setup.

Preferred skills and qualifications

• Prior experience in the IT or technology industry.
• Background in project management or supporting executive leadership.
• Familiarity with technical support workflows or client coordination.
• Experience working with remote or distributed teams.

TO APPLY

1. Kindly go to this link: https://www.careers-

2. Please note that only shortlisted candidates will be contacted.

3. Anyone who does not follow the instructions above and the ones indicated on the form will not be considered.

Job Type: Full-time

Pay: Php39, Php69,000.00 per month

Benefits:

• Work from home

Work Location: Remote