Chat and Email Support

12 hours ago

Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  • Responding to customer inquiries and resolving their issues in a timely and empathetic manner via chat and email
  • Maintaining a positive and professional demeanour when interacting with customers
  • Accurately documenting customer interactions and following up on open cases
  • Identifying opportunities to improve customer experience and suggest process enhancements
  • Collaborating with cross-functional teams to ensure seamless customer support

What we're looking for

  • Fresh graduates or individuals with up to 1 year of customer service experience
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong problem-solving and critical thinking abilities
  • Proficiency in English, both in speaking and writing
  • Familiarity with basic computer applications and the ability to learn new software quickly
  • A genuine passion for delivering exceptional customer service

What we offer

  • Competitive salary and benefits package
  • Opportunities for career development and growth within the organisation
  • Supportive and collaborative work environment
  • Work-life balance initiatives, including flexible working arrangements
  • Comprehensive training and onboarding program to ensure your success

About us

E-WORLD STAFFING SERVICES' is a leading provider of innovative staffing solutions, serving clients across various industries. With a focus on delivering exceptional service and building lasting relationships, we are committed to empowering our employees to reach their full potential. Join our dynamic team and be part of a company that values your contributions and supports your professional growth.

Apply now and take the first step towards an exciting career in customer service with E-WORLD STAFFING SERVICES'.

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