Chat and Email Support

1 week ago

Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  • Responding to customer inquiries and resolving their issues in a timely and empathetic manner via chat and email
  • Maintaining a positive and professional demeanour when interacting with customers
  • Accurately documenting customer interactions and following up on open cases
  • Identifying opportunities to improve customer experience and suggest process enhancements
  • Collaborating with cross-functional teams to ensure seamless customer support

What we're looking for

  • Fresh graduates or individuals with up to 1 year of customer service experience
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong problem-solving and critical thinking abilities
  • Proficiency in English, both in speaking and writing
  • Familiarity with basic computer applications and the ability to learn new software quickly
  • A genuine passion for delivering exceptional customer service

What we offer

  • Competitive salary and benefits package
  • Opportunities for career development and growth within the organisation
  • Supportive and collaborative work environment
  • Work-life balance initiatives, including flexible working arrangements
  • Comprehensive training and onboarding program to ensure your success

About us

E-WORLD STAFFING SERVICES' is a leading provider of innovative staffing solutions, serving clients across various industries. With a focus on delivering exceptional service and building lasting relationships, we are committed to empowering our employees to reach their full potential. Join our dynamic team and be part of a company that values your contributions and supports your professional growth.

Apply now and take the first step towards an exciting career in customer service with E-WORLD STAFFING SERVICES'.

  • Chat & Email Support Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱900,000 - ₱1,200,000 per year

    About the roleClu Forwarding is seeking a highly motivated and customer-focused Chat & Email Support Representative to join our dynamic team based in Cebu City, Cebu. This full-time position is responsible for providing exceptional customer service through real-time chat and email interactions, ensuring our clients receive timely and accurate support.What...

  • Chat Support Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Blue Wolf Solutions Full time ₱250,000 - ₱500,000 per year

    About the Role:Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support SpecialistsJob Responsibilities:Connect and Engage: Juggle multiple chats simultaneously, providing fast, accurate,...

  • Chat & Email Support – Non-Voice Account | Earn 23K Monthly at Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱280,000 - ₱552,000 per year

    About the role Joining E-WORLD STAFFING SERVICES' as a Chat & Email Support – Non-Voice Account, you will be providing exceptional customer service to clients through online chat and email communications. This is a full-time role based in Cebu Central Visayas with the opportunity to earn up to 23K monthly.What you'll be doingResponding to customer...

  • Chat and Email Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱200,000 - ₱300,000 per year

    What you'll be doingRespond to customer inquiries and complaints efficiently and with a positive attitudeTroubleshoot customer issues and provide solutions in a timely and effective mannerMaintain accurate and detailed records of customer interactionsIdentify opportunities to improve customer experience and provide feedback to the teamCollaborate with...

  • Chat/Email Support Representative – 1 Year Experience Required

    2 weeks ago

    Cebu City, Central Visayas, Philippines SVC (Select VoiceCom) Full time ₱216,000 - ₱324,000 per year

    Select VoiceCom is currently looking for a Chat/Email Support to start ASAPNOTE: At least 1 year of extensive Email and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.Select VoiceCom is an American and...

  • Wave 4 Chat

    2 weeks ago

    Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

    About the roleWe're seeking a Wave 4 Chat & Email Support Representative to join our growing team at Victorian Placement Agency. This is a full-time position based in Cebu City, Cebu. In this customer service role, you'll be responsible for providing high-quality support to our clients through chat and email interactions.What you'll be doingRespond to...

  • Chat Support Agent

    2 weeks ago

    Cebu City, Central Visayas, Philippines Gree9 PH Inc Full time ₱160,000 - ₱240,000 per year

    Location: 20th Floor, 1Nito TowerSchedule: Full-Time Onsite | Shifting | 24/7 OperationsSalary: starting at Php16,000 – Php20,000 by 6 monthsIncrease: Up to Php4,000 raise within 6 monthsBenefits:HMO after probation (₱110,000 per illness/year)13th-month pay based on adjusted salary Copy-Paste Data Accurately – Extract and transfer customer details from...

  • Wave 2 Chat

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASK AGENCIES INC Full time ₱250,000 - ₱500,000 per year

    About the role We are looking for enthusiastic and customer-focused individuals to join our client's customer service team as Wave 2 Chat & Email Support representatives. This is a full-time position based in Central Cebu City, Cebu. You will be responsible for providing exceptional customer service through chat and email communication.What you'll be...

  • CSR Hiring for Chat

    1 week ago

    Cebu City, Central Visayas, Philippines TASK AGENCIES INC Full time ₱180,000 - ₱250,000 per year

    About the roleWe are seeking a talented Customer Service Representative (CSR) to join our dynamic team at TASK AGENCIES INC' in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer support through chat and email channels.What you'll be doingResponding to customer inquiries and concerns in a timely and...

  • Wave 1 Chat

    1 week ago

    Cebu City, Central Visayas, Philippines TASK AGENCIES INC Full time ₱25,000 - ₱50,000 per year

    About the role We are seeking a motivated and customer-focused Wave 1 Chat & Email Support representative to join our growing team at TASK AGENCIES INC' in Cebu City, Cebu. In this full-time position, you will play a crucial role in providing exceptional customer service and support to our clients through chat and email channels.What you'll be doingRespond...