Chat Support Agent

About the job Top Sales Performers - Chat (Cebu) | Onsite Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Responsibilities:Identify and engage potential clients, establish and nurture long-term relationships, and deliver tailored solutions to meet their needs. Develop and execute strategic sales plans to meet or exceed sales targets. Provide...

Job Summary – Chat Monitoring AdminThe Chat Monitoring Admin is responsible for overseeing the distribution, tracking, and reporting of all customer chat interactions. This role ensures that chats are properly assigned to available agents, monitors service levels and response times in real-time, and generates reports to evaluate performance and...

NOTE:At least 1 year of extensiveEmail and/or Chat Support experience is required. If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.About the account:This is a newspaper company located in New York City, and is looking into expanding operations in the...

OverviewThe Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier...

The Spanish Support Agent provides support to customers in both English and Spanish through voice, chat, and email channels, resolving concerns with professionalism and cultural understanding. This opportunity is ideal for candidates who are fluent in English and Spanish, thrive in fast-paced environments, and are passionate about communication and customer...

Email Support Specialist (For Pooling)Job Purpose:Join our Email Support team. Provide exceptional customer support, troubleshoot issues, and conduct remote sessions. Contribute to our knowledge base and identify product improvements. Requires strong technical skills (HTML, CSS, JavaScript, and SQL), excellent communication, and a passion for customer...

Job Title: Chat Monitoring AdminWork Setup: Onsite (Cebu City)Shift: No Fixed Schedule/ShiftingRequirements: 2 to 4 years of relevant experience as a Chat Monitoring Admin in BPOCan start immediatelyBenefits, upon regularization:10 VL, 10 SL, 5ELHMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)Responsibilities:Manage and distribute...

About the role We are seeking an enthusiastic and customer-focused Customer Support Agent to join our dynamic team at AUREUS MANPOWER & CONSULTANCY CORP'. In this full-time role based in Pasig City Metro Manila, you will be responsible for providing exceptional customer service, handling a variety of inquiries, and ensuring the satisfaction of our valued...

Job Title: Chat Support TraineeCompany: We - Business Management Firm )Location: Meridian by Avenir, Golam Dr, Cebu City, 6000 CebuWork Hours: 01:00 PM to 10:00 PM or 10:00AM to 7:00PMJob Summary:The Chat Support Trainee will focus on managing client and contractor inquiries, communications, and registrations through chat, email, and phone calls. This role...

What's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...