CSR Hiring for Chat

8 hours ago

Cebu City, Central Visayas, Philippines TASK AGENCIES INC Full time ₱180,000 - ₱250,000 per year

About the role

We are seeking a talented Customer Service Representative (CSR) to join our dynamic team at TASK AGENCIES INC' in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer support through chat and email channels.

What you'll be doing

  • Responding to customer inquiries and concerns in a timely and professional manner via chat and email
  • Troubleshooting issues and providing resolutions to ensure customer satisfaction
  • Maintaining accurate records and documentation of all customer interactions
  • Collaborating with cross-functional teams to address complex customer requests
  • Actively contributing to the continuous improvement of our customer service processes

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to connect with customers from diverse backgrounds
  • Strong problem-solving and critical thinking abilities to effectively handle a wide range of customer inquiries
  • Proficiency in using chat and email communication tools
  • Proven experience in a customer service or call centre environment, preferably in the customer service industry
  • Commitment to providing exceptional customer service and a genuine desire to exceed customer expectations

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage
  • Opportunities for professional development and career advancement
  • Supportive and collaborative work environment
  • Flexible work arrangements, including the option to work from home

About us

TASK AGENCIES INC' is a leading provider of customer service solutions, serving a diverse range of clients in various industries. With a strong focus on innovation and customer satisfaction, we are committed to building a talented and dedicated team that delivers exceptional service. Join us and be part of an organisation that values its employees and provides the support and resources you need to succeed.

Apply now and take the first step towards an exciting and rewarding career at TASK AGENCIES INC'.

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