Sales Specialist
4 days ago
GENERAL DESCRIPTION
We are seeking a results-driven and strategic Sales Specialist with solid experience in the outsourcing industry and proven team leadership skills. The ideal candidate will be responsible for generating new business, managing a pipeline of prospects, and leading a small team to achieve sales goals. This role requires strong communication, a deep understanding of the outsourcing market, and a passion for helping businesses grow through tailored outsourcing solutions.
JOB RESPONSIBILITIES
Cold Emailing:
- Personalize and tailor email communications to prospective clients based on their needs and business objectives.
Outbound Calling & Cold Calling:
- Engage in outbound calling to potential leads with the goal of setting up appointments and closing sales.
- Perform cold calling to prospect for new business opportunities.
- Address client objections and provide persuasive information to convert leads into customers.
Sales Development:
- Identify and pursue new sales opportunities within the outsourcing market.
- Develop and implement strategies for identifying and engaging prospective customers.
- Use a consultative approach to understand customer needs and align solutions with their requirements.
- Collaborate with marketing and other departments to fine-tune sales material and approach.
- Conduct in-depth research on industry trends, customer preferences, and competitor activities to identify new services opportunities.
- Utilize research insights to develop and implement sales strategies that align with market demand.
Lead Generation & Appointment Setting:
- Identify potential leads through research, networking, and cold outreach.
- Qualify leads and schedule appointments for meetings with key decision-makers, highlighting the value of our outsourcing solutions and customized service offerings.
- Manage CRM tools to track and nurture leads through the sales funnel.
Digital Marketing:
- Advise on digital marketing material content, call-to-action, and style
- Propose different strategies for lead generation other than cold calling or telemarketing.
Team Management:
- Supervise and support junior sales staff and ensure they meet their targets.
- Provide training and mentorship to new team members on sales best practices and customer service.
- Coordinate with internal teams to ensure a smooth sales process.
Customer Support:
- Provide timely and effective customer support, answering queries and resolving issues.
- Ensure clients have a positive experience throughout the sales cycle and post-sale support.
- Act as a liaison between customers and the technical team to resolve service-related inquiries.
Quality Analysis:
- Monitor and evaluate the quality of sales interactions and customer engagements.
Service Knowledge & Operational Learning:
- Stay informed about the range of services offered, process flows, client-specific requirements, and industry best practices.
- Effectively communicate service details to clients, adapting explanations to suit varying levels of customer understanding.
Sales Execution & Closing Deals:
- Close sales deals through negotiation and clear communication.
- Meet and exceed monthly and quarterly sales targets.
- Develop strong, long-lasting relationships with customers to ensure repeat.
QUALIFICATIONS
- Education: Bachelor's degree in Business, Marketing, or a related field preferred.
- Experience: 3+ years of sales experience in the outsourcing industry, with a proven track record of success in lead generation.
- Cold calling, and closing deals.
- Ability to quickly learn and communicate technical specifications.
- Strong interpersonal and communication skills.
- Ability to work independently and within a team.
- Proficiency in CRM systems and sales software such as Zoho.
- Analyse sales data and generate reports analytics
- Utilize CRM systems to automate follow-ups, track email engagements, and optimize sales workflows.
- Excellent organizational skills with attention to detail.
- Ability to work independently, handle high-pressure situations and meet deadlines.
ASSESSMENT TEST GUIDELINES:
SUBMIT THIS ASSESSMENT ALONG WITH YOUR APPLICATION
Job Type: Full-time
Pay: Php35, Php45,000.00 per month
Benefits:
- Work from home
Application Question(s):
- Have you previously worked in sales within the outsourcing industry?
- Do you have experience working with Zoho CRM?
- Do you have experience in lead generation?
Experience:
- sales specialist: 3 years (Preferred)
Work Location: Remote
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