Sales Operations Specialist

4 days ago

Work from Home, Philippines Digital Planners Corporation Full time ₱850,000 - ₱1,020,000 per year

Work Setup: Remote (Philippines-based, supporting EST hours)

Work Shift: 9:00 PM – 6:00 AM Manila Time

Position Overview:

The Sales Operations Specialist will support the company's sales division by managing CRM data, optimizing sales workflows, and enabling smooth campaign execution. This role requires a data-driven, process-oriented professional who leverages CRM and AI tools to streamline sales operations and generate business opportunities.

Key Responsibilities:

● Manage, maintain, and optimize CRM systems (Salesforce or equivalent).

● Collaborate with the sales team to track leads, manage pipelines, and support deal flow.

● Design, execute, and analyze email marketing and outreach campaigns.

● Generate and maintain sales performance dashboards and reports.

● Proactively identify sales process gaps and implement improvements.

● Integrate AI tools for lead scoring, automation, and campaign personalization.

KPIs (Key Performance Indicators):

  1. Financial Modeling Accuracy: ≥ 98% accuracy in financial forecasts and valuation models.

  2. Reporting Timeliness: 95% of deliverables submitted within agreed deadlines.

  3. Market Insight Impact: At least 3 actionable insights per quarter adopted in strategy/investment decisions.

  4. Presentation Quality: Minimum 90% positive feedback from senior consultants on clarity and professionalism.

  5. Efficiency Gains: Demonstrate

Qualifications:

● 3–5+ years' experience in Sales Operations, CRM management, or Sales Support.

● Proficiency in Salesforce (or equivalent CRMs) and mass email marketing tools.

● Strong data handling, reporting, and dashboard creation skills.

● Familiarity with AI-driven CRM workflows (e.g., predictive lead scoring, automation).

● Excellent English communication skills and prior experience supporting U.S.-based teams.

Job Type: Full-time

Pay: Php70, Php85,000.00 per month

Experience:

  • CRM Management: 5 years (Required)

Work Location: Remote

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