Sales Support

1 day ago

Bonifacio Global Metro Manila, Philippines SF Express Philippines Inc. Full time ₱1,200,000 - ₱2,400,000 per year

Key Responsibilities

1. Transport Operations

  • Plan, organize, and monitor transportation schedules to meet client delivery timelines and service levels.
  • Assign vehicles and drivers based on operational requirements and shipment priorities.
  • Track vehicle movements, manage transport documentation, and ensure real-time communication with stakeholders.
  • Coordinate with warehouse, procurement, and customer service teams for seamless logistics execution.
  • Respond promptly to transport issues such as route delays, vehicle breakdowns, or client-specific requests.
  • Ensure compliance with transport laws, safety standards, and client-specific SOPs.

2. Vendor Management & Sourcing

  • Source, evaluate, and onboard transport service providers suitable for diverse client requirements.
  • Build and maintain strong relationships with transport vendors to ensure service reliability and competitiveness.
  • Conduct vendor performance reviews, track KPIs, and support improvement initiatives.
  • Negotiate rates, terms, and conditions to achieve cost efficiency and service quality.

3. Contract & Bidding Administration

  • Manage end-to-end bidding and tendering processes for transport services — including RFQs/RFPs, evaluation, and selection.
  • Prepare, review, and process transport contracts and ensure timely renewals and compliance.
  • Maintain accurate records of vendor contracts, bid documents, and pricing structures.
  • Ensure all agreements adhere to company standards and client-specific requirements.

4. Reporting & Continuous Improvement

  • Track transport costs and performance metrics by client, vendor, and route.
  • Prepare periodic reports on service efficiency, cost trends, and vendor performance.
  • Recommend process improvements to enhance service quality and reduce operational costs.
  • Support audits, compliance checks, and continuous improvement initiatives.

Qualification

  • Flexibility to manage different client and industry needs
  • Strong vendor and contract management skills
  • Analytical and cost-optimization mindset
  • Effective coordination and communication
  • Decision-making under pressure
  • Customer service orientation
  • Integrity and compliance focus

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