Customer Support Sales Officer

4 days ago

Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱28,000 - ₱30,000 per year

FREE MEALS AND SNACKS ARE ON USCut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats

ABOUT THE ROLEAs a Customer Sales Support Officer, you'll deliver expert advice and tailored IT solutions—from gaming PCs to enterprise systems—for both individual and business customers.

  • Employment type: Full-time Employee
  • Location: Bonifacio Global City (BGC)
  • Salary: PHP 28,000 to 30,000 PHP
  • Shift: Day Shift @ 7 AM to 4 PM

YOU DESERVE THE BEST - Enjoy these perks

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location: Work in BGC (Day Shift)

YOUR DAILY TASKS

Sales Support

  • Provide up to date technical expert advice & offer complete IT solutions to a wide range of customers (home users, to business and beyond)
  • Quotation for computer system solutions ranging from gaming PCs to enterprise level equipment
  • Assisting all customer's queries: not limited to product, account & delivery information
  • This support will be provided by multiple communication channels, which predominantly includes Phone, Tickets/Email, and Live Chat.

Internal Communication

  • Liaise with internal teams and departments (including Product Management, Aftersales, Warehouse and Retail Stores) to ensure fully formed solutions and information is provided to the customer.
  • Participate in weekly and monthly sales meetings to discuss the performance, progress and plans of the department.
  • Participate in training sessions that may relate specifically to aftersales/customer service handling or technical and vendor type training. Some of which may be conducted outside of normal business hours.

ABOUT YOU AND YOUR EXPERIENCES

Technical Qualifications

  • Technical expertise in the latest computer hardware and components
  • 2–3 years' experience in presales and sales for IT products
  • Fluent in English, both written and verbal

Soft Skills & Work Style

  • Excellent customer service and communication skills
  • Proven excellence in phone support and customer service
  • Strong listening and empathy skills
  • Result-oriented with high attention to detail
  • Excellent time and task management skills
  • Integrity, honesty, flexibility, resilience, and good energy levels
  • Professional manner and neat appearance
  • Team player with the ability to work under minimal supervision
  • Amenable to working onsite in BGC (Day Shift)

Techno Global Team: #WeAreTGT

As a Great Place to Work certified company with top ratings on JobStreet, we make sure our people enjoy more than just a job—we deliver great careers, meaningful rewards, and a genuinely fun experience every step of the way.

Why wait? Click the apply button today

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