Sales and Support Associate

7 days ago

Bonifacio Global Metro Manila, Philippines Supcart Ph Full time ₱250,000 - ₱500,000 per year

About the role

We are looking for a passionate and driven Sales and Support Associate to join our team at Supcart Ph' in Pinagbuhatan, Pasig City, Metro Manila. As a fulltime Sales and Support Associate, you will be responsible for providing excellent customer service and driving sales for our diverse range of products and services. This is an exciting opportunity to contribute to the growth and success of our organisation.

What you'll be doing

  • Handle inbound customer calls and queries in a friendly and professional manner
  • Respond to customer enquiries and provide solutions in a timely and efficient manner
  • Actively engage with customers to understand their needs and recommend suitable products and services
  • Process orders, payments, and returns in accordance with company policies
  • Provide post-sales support and follow up with customers to ensure their satisfaction
  • Collaborate with the sales and marketing teams to identify and capitalise on cross-selling opportunities
  • Contribute to continuous improvement by providing feedback and suggestions for enhancing customer experience

What we're looking for

  • Previous experience in customer service, sales, or a related field is preferred.
  • Strong communication and interpersonal skills.
  • Ability to conduct professional face-to-face meetings and presentations.
  • Problem-solving and conflict-resolution skills.
  • Willingness to travel locally when required for meetings or presentations.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • A proactive and customer-focused attitude.
  • Fresh graduate are welcome to apply

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package including health insurance and retirement plan
  • Opportunities for career development and growth within the organisation
  • Supportive and collaborative work environment
  • Ongoing training and development programs to enhance your skills

Apply now and take the first step towards a rewarding career with Supcart Ph'.

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