Enterprise Operations Support
3 days ago
Profile
- Minimum 3+ years of experience in any of the following: Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations. non-negotiable
- Must be highly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing.
- Strong ownership for resolving sales cycle issues related to quoting, document control, document assembly, signatures, and provisioning. non-negotiable
- Working knowledge of Atlassian products and sales service desk tools.
- Strong customer service background, the ability to work under tight deadlines, and experience balancing many support requests simultaneously.
- Must be willing to join video chats daily to support stakeholders, peers, management, customers, and partners.
Outstanding verbal and written communication skills. non-negotiable
Must have a working knowledge of Salesforce. non-negotiable
- Bonus points for knowing about Oracle Fusion.
- Must be familiar with order management practices and processes. non-negotiable
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