Enterprise Operations Support
1 day ago
Profile
- Minimum 3+ years of experience in any of the following: Knowledge Management, Deal Desk, Order Management, Sales Contract Support, Deal Management, Sales Quoting Support, or Revenue Operations. non-negotiable
- Must be highly proficient in Excel, including manually creating ad hoc formulas to calculate contract pricing.
- Strong ownership for resolving sales cycle issues related to quoting, document control, document assembly, signatures, and provisioning. non-negotiable
- Working knowledge of Atlassian products and sales service desk tools.
- Strong customer service background, the ability to work under tight deadlines, and experience balancing many support requests simultaneously.
- Must be willing to join video chats daily to support stakeholders, peers, management, customers, and partners.
Outstanding verbal and written communication skills. non-negotiable
Must have a working knowledge of Salesforce. non-negotiable
- Bonus points for knowing about Oracle Fusion.
- Must be familiar with order management practices and processes. non-negotiable
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Bonifacio Global, Metro Manila, Philippines E-team Workforce Private Corporation Full time ₱400,000 - ₱800,000 per yearIn this role, you'll get to:• You will use your strong background in B2B or B2C customer service to provide billing, quoting, and licensing support for our internal sales team and external customers.• You will demonstrate exceptional customer service skills that will delight your customers.• You are going to learn new systems and processes to support...
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