
reservation manager
1 day ago
RESPONSIBILITIES
- Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues.
- Assist meeting planner to analyze all room requirements and collaborate with sales and marketing team to ensure compliance to all revenue management guidelines.
- Manage all guest issues and ensure response to all queries and monitor flow of dining rooms and recommend ways to increase revenue.
- Supervise efficient working of sales associates and provide training to resolve all issues and provide training to employees to maintain all everyday schedule.
- Collaborate with maintenance and operations department to resolve all guest issues and maintain inventory of all guest rooms.
- Forecast all project requirements on everyday basis and ensure achievement of all hotel reservation objectives.
- Manage and ensure resolution of all guest issues and provide training to all new employees for all policies and procedures.
- Oversee reservation administration and provide update to reservation systems and process all requests and manage inventory of all processes and recommend ways to maximize revenue.
Job Type: Full-time
Pay: Php55, Php65,000.00 per month
Benefits:
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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