Reservation Associate

4 days ago

Makati City, National Capital Region, Philippines Oriental Merchants, Inc. Full time ₱20,000 - ₱25,000 per year

Swire Travel Philippines, Inc. has been one of the most enduring travel agencies in the Philippines. Having branched out from its core of corporate travel management to expand into the marine and leisure travel markets, Swire has proved its capabilities across all aspects of travel management and has facilitated successful trips for thousands of travelers.

OUR CAPABILITIES:

Shipping & Crewing

Logistics Management

Trading Services

Join Us and Make a Difference. Discover a range of opportunities to be part of an organization that helps companies succeed.

Job Description

  • Responsible for ticketing flights and ensuring all customers parameters are met.
  • Deal with customers complaints and answer questions regarding ticket and reservation
  • Arranging reservation and routing for passengers by utilizing Sabre and Amadues system to make the bookings for passengers
  • Effectively communicating fares, policies and procedures to passengers by providing accurate information.
  • Provide excellent customer service to guarantee repeat service and establish and maintain solid client relationship.
  • Addressed phone and email inquiries as well as offer companies discount on travel packages.
  • Assist passengers with special request like meals, seat preferences and mileage.
  • Provides travel information and reservation to corporate, call-in, walk-in clients such as hotel, car booking, visas and immigration inquiry
  • Guiding and supporting staff and keeping updated with relevant changes in the industry products and services,
  • Participate in product update of different airlines and developmental training.

Job Qualification

  • At least graduate of Bachelors/College Degree of Tourism or Hospitality
  • Dependable, Independent thinker and Trust worthy
  • Knowledgeable in Sabre and Amadeus

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Work Location: In person

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