Reservation Officer

2 days ago


Makati City, National Capital Region, Philippines HIS Global Business Inc. Full time ₱240,000 - ₱300,000 per year

Company Description:

H.I.S Global Business Inc. is one of the global leaders in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the world's first robot-staffed hotel, H.I.S. continues to deliver excitement and innovation on a global scale. Guided by our philosophy "KOKORO ODORU" – being interested, excited, and having a desire – we are always challengers to create a new world.

Duties and Responsibilities:

  • Communicate with our international network through email and phone calls
  • Encode and manage data accurately and efficiently
  • Handle online reservation management and process bookings via email
  • Monitor and track booking schedules to ensure timely completion
  • Process invoices and handle virtual card payments
  • Report directly to the Reservation Manager for daily updates and coordination
  • Manage multiple reservations simultaneously and effectively multitask in a fast-paced environment

Qualifications:

  • Possess at least Bachelor of Science in Tourism, Hospitality or relevant courses
  • Have at least 2-3 years of experience in Hotel Reservation Booking
  • Proficiency in English language and has good communication skills
  • Exceptional negotiation abilities and customer service skills
  • Experience in a Travel and Leisure Agency is an advantage.
  • A great team player with strong people management skills.

Benefits:

  • Yearly Performance Appraisal
  • Skill Set Appraisal
  • Annual Corporate Events (Team Building/Christmas Party)
  • Government-mandated (SSS,PHIC and HDMF)
  • HMO and Life Insurance
  • Monthly Celebrations

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance

Application Question(s):

  • Which of the following reservation (CR) and distribution (GD) systems do you have experience with?

Education:

  • Bachelor's (Preferred)

Experience:

  • Hotel Reservation: 3 years (Required)

Work Location: In person


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