Reservations Manager
5 days ago
Company Description
Seda Hotels, fully-owned and operated by AyalaLand Hospitality. Seda offers a seamless hospitality experience with its blend of exceptional service, value, and vibrant destinations, embodying its philosophy of being the "home of Filipino hospitality." Seda Hotels are present in dynamic locations across the Philippines, providing modern amenities while maintaining traditional Filipino hospitality.
Role Description
This is a full-time, on-site role for a Reservations Manager at Seda Vertis North in Quezon City. The Reservations Manager will be responsible for managing the reservations process, ensuring high levels of customer service, handling guest inquiries, managing booking systems, and maximizing room occupancy and revenue. They will also train and guide reservation staff to maintain excellent service standards.
Qualifications
- Reservations and Sales skills
- Customer Service and Communication skills
- Experience in Training staff
- Strong organizational and multitasking abilities
- Proficiency in using hotel management software
- Previous experience in the hospitality industry is a plus
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