Marketing and Operations Manager

7 hours ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,200,000 - ₱3,600,000 per year

The Marketing and Operations Manager is responsible for developing and implementing marketing strategies to promote the company's products, online services, as well as overseeing the day-to-day operations to ensure efficiency and effectiveness of the e-commerce business. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a knack for problem-solving. The Marketing and Operations Manager will collaborate with various departments, manage marketing campaigns, analyze market and online market trends, and ensure that operational processes align with the company's goals and objectives.

Specific Responsibilities:

  1. Oversee daily e-commerce operations including order fulfillment, inventory management, and customer service.
  2. Organizing and overseeing promotional events, including coordinating deliveries and staffing.
  3. Manage product listings, pricing, and catalog accuracy across platforms.
  4. Leading and training team members to enhance their skills and performance.
  5. Analyzing customer reviews and addressing any marketing and operational issues that arise.
  6. Managing inventory to ensure sufficient stock is available for promotions and deliveries.
  7. Reviewing current marketing campaigns to identify weaknesses and developing cost-effective solutions.
  8. Analyzing website and e-commerce conversion rates, as well as the effectiveness of promotions, to determine sales drivers.
  9. Identifying potential new markets and formulating plans to enter those markets.
  10. Collaborating with product development and buying teams to accurately estimate product demand.
  11. Generating innovative advertising ideas in conjunction with senior management.
  12. Preparing detailed reports for management review.

Qualifications:

  • Graduate of BSBA major in Marketing Management, Operations Management, or related course
  • With at least 3 to 5 years of managerial work experience in Marketing/Ops Management
  • Strong knowledge of e-commerce platforms
  • Excellent communication, problem solving and interpersonal skills to work effectively with the team
  • Proactive, adaptable, and team player

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