Operations Manager

2 weeks ago

Makati City, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time ₱1,200,000 - ₱1,500,000 per year

The Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, productivity, and alignment with business objectives. This role leads operational planning, process improvement initiatives, resource allocation, and performance monitoring. The Operations Manager works closely with various departments to optimize workflows, enhance service quality, and support the company's overall operational excellence.

Key Responsibilities1. Operations Leadership & Management
  • Oversee daily operational activities to ensure smooth and efficient workflow.
  • Develop and implement operational strategies, policies, and procedures.
  • Monitor KPIs and operational performance metrics to achieve business targets.
2. Process Improvement & Optimization
  • Identify gaps and inefficiencies in current processes.
  • Develop and execute process improvement initiatives to enhance productivity and service quality.
  • Implement best practices to streamline operations and reduce operational costs.
3. Team Management & Development
  • Lead, coach, and supervise the operations team to ensure performance and accountability.
  • Set individual and team goals, conduct performance evaluations, and recommend training programs.
  • Foster a collaborative and high-performing work environment.
4. Cross-Functional Collaboration
  • Coordinate with HR, Finance, Sales, Marketing, IT, and other departments for operational alignment.
  • Support organizational projects and initiatives that require operational involvement.
  • Ensure communication flow and collaboration between teams.
5. Resource & Facilities Management
  • Oversee allocation and utilization of resources including manpower, equipment, and materials.
  • Monitor facility operations to ensure maintenance, safety, and compliance with regulations.
  • Lead procurement planning and vendor coordination when needed.
6. Compliance & Risk Management
  • Ensure adherence to company policies, safety standards, and regulatory requirements.
  • Identify operational risks and develop mitigation strategies.
  • Conduct audits and implement corrective actions to improve compliance.
7. Reporting & Analysis
  • Prepare regular operational reports, dashboards, and updates for senior management.
  • Analyze data to identify trends, issues, and opportunities for improvement.
  • Provide strategic recommendations to support business decisions.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, Management, or a related field.
  • 5-10 years of experience in operations, with at least 2–3 years in a leadership or managerial role.
  • Strong understanding of operational processes, resource management, and workflow optimization.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong analytical and strategic planning abilities.
  • Experience with process improvement frameworks (Lean, Six Sigma) is an advantage.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Willing to work onsite in Makati.

Benefits

55,000 to 70,000 Salary Range

  • Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Auto Global Full time ₱360,000 - ₱720,000 per year

    Job Title: Operations ManagerJob Summary:We are seeking an experienced and highly organized Operations Manager to oversee our organization's day-to-day operations and ensure business efficiency and effectiveness. This role is responsible for streamlining processes, managing teams, optimizing workflows, and contributing to strategic planning. The ideal...

  • HRIS Time Management Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines White & Case Global Operations Center Manila Full time ₱1,500,000 - ₱3,000,000 per year

    About the RoleThe HRIS Time Management Analyst supports the Global HRIS team in managing Time & Absence systems. Reporting to the Manager of HRIS Data Management, you'll partner with HR Operations and technology vendors to enhance and maintain system solutions. This role focuses on vendor management, process improvement, and system development to deliver an...

  • Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Stensen Security Agency Corporation Full time ₱1,800,000 - ₱2,400,000 per year

    Job Summary:We are seeking a dynamic and experienced OPERATIONS MANAGER to oversee and manage security operations across multiple client sites. The ideal candidate must have at least 3 years of experience as an Operations Manager in a security agency, with strong leadership, organizational, and communication skills. The Operations Manager will ensure...

  • Operation Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Lennor Group Full time ₱840,000 - ₱1,200,000 per year

    Our brand, Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a Conglomerate in their search for a Operation Manager based in Makati.Salary Range : ₱70,000 - ₱100,000Work Setup : OnsiteShift Schedule : Day ShiftLocation : Makati CityThe roleThe Operations Manager is responsible for...

  • Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Ascendion Full time ₱1,500,000 - ₱3,000,000 per year

    Responsibilities:Manage day-to-day operations of customer service teams, ensuring consistent and efficient service delivery across all channels.Drive performance against key metrics including SLA, CSAT, AHT, Attendance and Tickets Per Hour and Quality.Craft, monitor and optimize workforce planning, scheduling, and real-time adherence to maximize productivity...

  • Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Century Properties Management, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Operations ManagerLocation: Makati CityIndustry: Property Management Employment Type: Full-timeExperience Required: Minimum 2–3 years in condominium or property management, preferably in high-rise residential buildings.Job Summary:The Operations Manager is responsible for the day-to-day management, supervision, and smooth operation of a...

  • Senior Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Overview:The Senior Operations Manager plays a critical role in driving the strategic and operational success of the contact center. This role is responsible for leading multiple teams and overseeing the implementation of initiatives that enhance performance, client satisfaction, and operational efficiency. The Senior Operations Manager will work closely...

  • Senior Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱800,000 - ₱1,200,000 per year

    TheSenior Operations Managerplays a critical role in driving the strategic and operational success of the contact center. This role is responsible for leading multiple teams and overseeing the implementation of initiatives that enhance performance, client satisfaction, and operational efficiency. The Senior Operations Manager will work closely with executive...

  • CDD Team Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines Shell Business Operations - Manila Full time ₱1,500,000 - ₱3,000,000 per year

    What's the role?Reporting to the Manager CDD for Trading and Supply, the Team Lead CDD manages the global Counterparty Due Diligence (CDD) team within the global Financial Crime team.The global Financial Crime team has responsibility for:• Counterparty Due Diligence (CDD) as part of initial counterparty onboarding; • Acting as Financial Crime, Trade...

  • Security Operations Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Wordtext Systems Incorporated Full time ₱2,000,000 - ₱2,500,000 per year

    The Security Operations Manager will be responsible for the management and operations of WSI Security Operations Center, service delivery and support to partners, vendors and business stakeholders. The role will also be responsible to evaluate, implement, on-board and develop products and services aligned with WSI Managed Security Services business. He/she...