LABORATORY OPERATIONS MANAGER

1 week ago

Makati City, National Capital Region, Philippines Aickman and Greene Full time ₱1,200,000 - ₱2,400,000 per year

QUALIFICATIONS:

  • Must be a graduate of BS or MS in Chemistry
  • Licensed Chemist
  • 5–8 years of experience managing laboratory operations in Food, Environmental, or Hardlines sectors
  • Proven experience in coordinating cross-functional teams, including QA/QC, R&D, Production, Safety, and Regulatory
  • Strong background in operations and administration, including:
  • Budgeting and resource planning
  • Scheduling and long-range capacity planning
  • Vendor management and coordination with internal stakeholders

DUTIES AND RESPONSIBILITIES:

1. Operational Leadership & Compliance

  • Partner with Tower Leads to ensure effective execution of operational processes, regulatory compliance, and customer satisfaction.
  • Oversee the end-to-end laboratory workflow—from test request intake to final report delivery—ensuring alignment with internal standards and external regulatory requirements.
  • Enforce adherence to good laboratory practices (GLP), safety protocols, and housekeeping standards.

2. Financial & Business Management

  • Manage the Profit & Loss (P&L) of assigned business lines to maintain profitability and cost efficiency.
  • Approve and monitor inventory levels and capital expenditures, ensuring optimal resource utilization.
  • Support business development initiatives by conducting project assessments, feasibility studies, and cross-functional collaboration with sales and marketing to meet revenue targets.

3. People Leadership & Development

  • Lead, manage, and support laboratory teams to ensure high levels of productivity, quality, and employee engagement.
  • Conduct regular performance evaluations, identify skill gaps, and facilitate appropriate training and development programs.
  • Promote a culture of accountability, collaboration, and continuous improvement within the team.

4. Customer Engagement & Technical Support

  • Serve as the primary point of contact for technical support, resolving client issues and addressing service requirements.
  • Build and sustain strong client relationships through consistent delivery of high-quality, accurate, and timely services.
  • Conduct technical training sessions and company presentations for clients as needed.

5. Continuous Improvement & Innovation

  • Monitor laboratory performance metrics and operational outcomes to identify areas for improvement.
  • Stay abreast of industry trends, technological advancements, and regulatory changes; ensure best practices are adopted and shared across teams.
  • Lead operational excellence and quality improvement initiatives to enhance turnaround time, service quality, and customer satisfaction.

6. Strategic Planning & Vision

  • Develop and implement strategic goals and long-term plans for laboratory operations and growth.
  • Ensure that operational strategies are aligned with the broader business objectives to drive sustainable success.

7. Other Responsibilities

  • Perform additional duties as assigned by the Managing Director, contributing to the overall success of the organization.

Job Type: Full-time

Pay: Php100, Php150,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Managing a laboratory Operations: 5 years (Required)
  • Coordinating cross-functional teams: 5 years (Required)

License/Certification:

  • Licensed Chemist (Required)

Work Location: In person

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