HR Employee Relations Specialist

ABOUT THE COMPANY

J&T Express Philippines is a leading logistics and courier service company committed to providing fast, reliable, and affordable delivery solutions across the country. Established in the Philippines in 2019, J&T Express is part of the international J&T Group, a global logistics network operating in multiple countries across Southeast Asia, the Middle East, and beyond.

Driven by technology and innovation, J&T Express offers nationwide coverage with over a thousand branches and hubs strategically located to ensure efficient parcel handling and timely deliveries. Our services cater to individual customers, e-commerce platforms, and business clients, empowering them with seamless logistics support and real-time parcel tracking.

At J&T Express, we live by our core values of
efficiency, integrity, and customer satisfaction
, continuously striving to connect people and businesses through our dependable delivery network. Our mission is to make logistics accessible and convenient for everyone, anywhere, and anytime.

ABOUT THE ROLE

Responsible for facilitating employee relations and addressing human resource concerns on behalf of the company. Handles issues involving employee–management relations, ensuring a fair and productive work environment. The role requires active coordination with all areas of Human Resources to effectively manage concerns, promote positive workplace dynamics, and support both employees and management in resolving conflicts and maintaining compliance with company policies.

WE'RE LOOKING FOR SOMEONE WITH:

• A degree in Human Resources, Business Management, Sociology, Organizational Development, or Industrial/Organizational Psychology
• Experience in employee relations or HR management
• Leadership experience and industry certifications (an advantage)

KNOWLEDGE, SKILLS, & ABILITIES

1. Understands office management procedures and control.
2. Wide knowledge of different HR policies and methods to implement them.
3. Knowledge of Philippine Labor Laws employment policies and regulations.
4. Experience in a unionized company will be a plus.
5. Has a passion for working with diverse group of people and analytical in solving labor problems.
6. Interpersonal skills to work as a counsellor, mediator, and connector between the workforce and management.
7. Problem-solving skills to devise solutions to issues that arise or may arise in the workplace.
8. Excellent organizational skills and attention to details.
9. Analytical skills to be able to assess situations and make accurate workplace observations; Good problem solving ability.
10. Exemplifies customer service skills
11. Responsible and result – oriented
12. Team player

DUTIES AND RESPONSIBILITIES

1. Ensures employees' compliance with company rules and regulations pertinent to contents of the company's code of discipline.
2. Conducts case investigations; prepare documentation and recommendations for corrective/disciplinary actions; facilitates admin hearing
3. Prepares and issues disciplinary actions, contracts, labor related notices and papers.
4. Responsible for the follow through of issuance of employment contracts and other notices.
5. Educates staff in each region/area on employee relations issues, using oral or written platforms, potential liabilities and possible courses of actions should legal - labor problems arise.
6. Monitors the behavioral and attitudinal problems of the employees and address an appropriate action.
7. Communicates policies concerning Human Resources particular to employee relations.
8. Participates and attends seminars and workshops to be updated about the changes in the employment and labor laws.

Join the team of the number 1 e-commerce delivery in Southeast Asia and get to meet Dynamic and excellence-driven individuals.