HR Specialist

2 days ago

Angeles City, Central Luzon, Philippines TeamX Full time

Overview

We are a growing boutique BPO with fewer than 50 seats, and we're looking for an HR Specialist who will take an active role in managing day-to-day HR functions while helping build strong people practices as the company grows.

In this role, you'll work closely with leadership and operations, handling core HR processes such as recruitment, onboarding, employee relations, and compliance. This is a great opportunity for an HR professional who enjoys hands-on work, thrives in a smaller team environment, and wants to see the direct impact of their contributions in a fast-moving but supportive BPO setting. HR Specialist

The HR Specialist is responsible for executing and improving specific HR functions such as recruitment, employee relations, compliance, payroll coordination, and performance management, ensuring alignment with Philippine labor laws and the company's BPO operational needs.

Key Responsibilities

  • Handle end-to-end HR processes within assigned areas (recruitment, employee relations, compliance, or payroll support)
  • Lead recruitment activities for BPO roles including sourcing, screening, interviewing, and onboarding
  • Assist in implementing HR policies, disciplinary processes, and corrective actions
  • Ensure compliance with labor laws, DOLE regulations, and company policies
  • Support performance management activities including evaluations and PIPs
  • Coordinate employee engagement initiatives and internal communications
  • Process HR documentation such as contracts, notices, and government requirements
  • Prepare HR reports, analytics, and documentation for management
  • Serve as point of contact for employee-related concerns
  • Assist with Admin support duties for the Director

Qualifications

  • Bachelor's degree in HR, Psychology, Business Administration, or related field
  • 2–4 years of HR experience, preferably in a BPO environment
  • Strong understanding of Philippine labor laws and HR best practices
  • Experience handling recruitment, employee relations, or HR operations
  • Excellent communication and problem-solving skills
  • High level of professionalism and confidentiality

Key Competencies

  • HR operations management
  • Strong interpersonal and communication skills
  • Attention to detail and organizational skills
  • Proactive
  • Ability to manage multiple priorities
  • Employee-centric mindset

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