HR Coordinator

The Human Resources Coordinator provides essential administrative and operational support across all HR functions, including recruitment, onboarding, employee relations, employee engagement, records management, timekeeping, benefits administration, and performance evaluation processes. S/he ensures accurate and compliant HR operations while delivering responsive support to employees and leaders. This role is critical in ensuring the smooth and efficient functioning of the HR department, serving as a point of contact for employee inquiries and supporting various HR processes and projects.

Employee Services and Support

• Acts as a first-line support for employee inquiries related to HR policies, benefits, and services.
• Handles employee requests and concerns and liaises with the relevant HR sections for appropriate action.
• Supports employee welfare and engagement initiatives, including service awards and company events.

Timekeeping and Attendance Compliance

• Audits Daily Time Records (DTRs) for completeness, accuracy, and compliance with company policies.
• Follows up on discrepancies with department heads or employees.
• Coordinates with payroll on final DTR submissions and timekeeping related issues

Performance and Discipline Monitoring

• Tracks and follows up on the completion of new hires' performance evaluations by department heads and employees (first days).
• Provides support in administering the performance review cycle of probationary and regular employees (e.g., distributing templates, compiling submissions).
• Monitors and logs the implementation of disciplinary actions (DAs), including ensuring sanctions are documented and served appropriately.

HR Compliance

• Ensures HR documents and practices comply with documentation standards, labor laws and company policies.
• Assists with the preparation of compliance reports and audits.
• Maintains confidentiality of sensitive employee and company information.

Training and Development Support

• Coordinates training schedules (initiated by the Organizational Development team) and attendance.
• Maintains training records and certifications.
• Supports the logistics of internal and external training sessions (initiated by the Organizational Development team).

General Support

• Assists with ongoing HR projects, process improvements, and system enhancements.
• Provides support to Organizational Development in documentation, reporting, and planning.
• Coordinates cross-functional tasks with payroll, IT, and admin as needed.

Stakeholder Collaboration

• Collaborates closely with the human resources leadership team, department heads, and cross-functional stakeholders to ensure alignment and coordination in Mary Grace Foods, Inc.'s initiatives with organizational goals, values, and culture.
• Collaborates with subject matter experts and department leaders to provide relevant training and resources to support new employees in their roles.
• Builds strong working relationships and fosters a collaborative and inclusive work environment.
• Gathers feedback from stakeholders, including new hires, hiring managers, and HR team members, and use insights to identify opportunities for enhancement and innovation.
• Regularly evaluates the effectiveness of HR initiatives and make recommendations for adjustments or enhancements as needed.

Flexibility and Adaptability

• Performs other tasks assigned by the immediate superior to contribute to achieving departmental goals.
• Continuously seeks opportunities to learn and develop new skills by adapting to changes and excelling in different situations.
• Adjusts plans and priorities to accommodate changes and unexpected situations.

Communicating with Integrity and Respect

• Role models and upholds Mary Grace Foods' vision, mission, values and customer service model consistently.
• Builds trust, fosters positive relationships, and maintains a healthy work environment by striving to provide accurate information, demonstrating empathy, understanding, and taking responsibility for words and actions

QUALIFICATIONS:

• Graduate of any Bachelor's Degree, preferably in Psychology, Human Resources Management or any other related course.
• At least three (3) years work experience as a human resources generalist, coordinator, or similar role in BPO, retail or food and beverage industry.
• Preferably from an organization with 3,000 employees and above.
• Experience with multi-site location client support experience a plus.
• Knowledgeable in Labor Legislation
• Applicant must be willing to work onsite Monday to Saturday in our Head Office in San Martin de Porres, Paranaque ; with occasional off-site work (for café and kiosk visits / HR activities held outside the office)