Customer Advocacy Manager

7 days ago


Manila, National Capital Region, Philippines SafetyCulture Full time

SafetyCulture is a customer-driven company with an ambitious mission: empower frontline workers to drive operational excellence and take ownership of their safety and wellbeing.

We're seeking a skilled Customer Advocacy Manager to join our team. In this role, you'll work closely with small business customers to understand their needs and preferences, and develop strategies to drive long-term value and expansion with our solutions.

Your primary responsibility will be to build relationships with customers, understanding their goals and challenges, and working with our sales, product, and support teams to deliver tailored solutions that meet their needs.

You'll also be responsible for identifying opportunities to improve customer engagement and retention, and developing strategies to drive product adoption and growth.

This is an exciting opportunity to join a rapidly growing company that's making a real difference in the lives of frontline workers. If you're passionate about customer advocacy and have a strong track record of driving business growth, we'd love to hear from you.



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