Current jobs related to Customer Success Manager - Manila, National Capital Region - Remitly, Inc.

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines EURONET TECHNOLOGY SERVICES, INC. Full time

    We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn....

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines PENBROTHERS Full time

    What's the scoop?As a Customer Success Manager, you will ensure the long-term success and satisfaction of customers post-sale. You will act as the primary point of contact, providing strategic guidance, product education, and support to maximize customer value. By proactively addressing challenges, identifying growth opportunities, and driving retention...

  • Manager, Customer Success

    1 week ago

    Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

    Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai...

  • Customer Success Manager

    5 days ago

    Manila, National Capital Region, Philippines EMnify GmbH Full time

    Customer Success Manager - Manila (m/f/d)With a predicted 25 billion connected IoT endpoints by 2025, the commercial and technological opportunities presented by the IoT are endless. Not to mention the career paths this exciting space has created. emnify stands out by delivering the next generation of connectivity technology to IoT solution providers...

  • Customer Success Manager

    7 days ago

    Manila, National Capital Region, Philippines ECLARO Full time

    ECLARO National Capital Region, PhilippinesCustomer Success ManagerWork Arrangement: WFH until further notice (must be amenable to report onsite if necessary)Schedule: Night ShiftLocation: Commonwealth, Quezon CityECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and...

  • Customer Success Manager

    6 days ago

    Manila, National Capital Region, Philippines FlutterFlow, Inc. Full time

    FlutterFlow is a leading visual development platform that revolutionizes the way teams create, design, and deploy applications. With over 2M users across 200+ countries, FlutterFlow enables teams to build apps without extensive coding knowledge. With an intuitive visual interface, granular control over app experience and cross-platform deployment...

  • Customer Success Manager

    5 days ago

    Manila, National Capital Region, Philippines Wingassistant Full time

    Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.The Role:We are seeking a solution-driven individual who has a passion for customer happiness, technology, and startups. The...

  • Customer Success Manager

    6 days ago

    Manila, National Capital Region, Philippines Primer Group Full time

    What We OfferAs a Customer Success Manager, you will have the opportunity to work with a diverse range of clients, developing strategies to meet their business needs and objectives. You will also be part of a dynamic team that values innovation and collaboration.

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Wing Assistant Full time

    Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.The Role:We are seeking a solution-driven individual who has a passion for customer happiness, technology, and startups. The...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines RingCentral Full time

    Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not every day that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue...

  • Cloud Customer Success Manager

    16 hours ago

    Manila, National Capital Region, Philippines OpenText (Philippines), Inc. Full time

    At OpenText, we are a global leader in information management where innovation, creativity, and collaboration drive our corporate culture. As a member of our team, you will have the opportunity to partner with highly regarded companies worldwide, tackling complex issues and contributing to projects shaping the future of digital transformation.The OpenText MF...

  • Manager, Customer Success

    3 days ago

    Manila, National Capital Region, Philippines NICE Full time

    At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Manager, Customer Success is...

  • Customer Success Manager

    6 days ago

    Manila, National Capital Region, Philippines Deltek Systems (Philippines), Ltd. Full time

    We are looking for a Digital Customer Success Manager to join our GovWin IQ team. In this role, you will support customers in maximizing the value of their GovWin IQ subscription through automated engagement and on-demand assistance. You will help drive adoption by guiding clients to self-service resources, providing data-driven insights, and responding to...

  • Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines SafetyCulture Full time

    SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem: reduce workplace injuries and help frontline workers get home safely to their families. Fast...

  • Customer Success Manager

    4 days ago

    Manila, National Capital Region, Philippines SafetyCulture Full time

    SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem: reduce workplace injuries and help frontline workers get home safely to their families. Fast...

  • Customer Success Manager

    2 days ago

    Manila, National Capital Region, Philippines IDfy | Philippines Full time

    At IDfy, we're on a mission to empower businesses and individuals alike with cutting-edge identity verification solutions. As our Customer Success Manager, you'll be at the forefront of this journey, driving client success and satisfaction while expanding our reach in the Philippines market.Our Story:IDfy has been named 'Fintech Scale up of the year' by...

  • Customer Success Strategist

    4 days ago

    Manila, National Capital Region, Philippines MoEngage Full time

    This role offers a unique opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. As a leader in this role, you will be accountable for the success and development of a team of Enterprise Customer Success Managers. You will also own the onboarding process for new enterprise customers and...

  • Customer Success Management Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines RingCentral Full time

    Customer Success Management Supervisor page is loadedCustomer Success Management SupervisorApply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R074827Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you...

  • Customer Success Manager

    5 days ago

    Manila, National Capital Region, Philippines Turnitin Full time

    Job DescriptionThe primary focus of this role is leading a team of Technical Support Representatives as they assist Tier 1 Support to ensure the successful support of the Turnitin user base and the continuous improvement of team capabilities and performance.Key ResponsibilitiesManage own time effectively to ensure that leadership duties are carried out,...

  • Customer Success Manager Position

    7 days ago

    Manila, National Capital Region, Philippines ECLARO Full time

    About the RoleAs a vital part of our Customer Success team, you will be an advocate focused on maximizing retention and delivering an exceptional customer experience. This high-impact role involves managing a dedicated book of business targeting smaller clients with lower contract values.You will act as a 'trusted advisor,' gaining a deep understanding of...

Customer Success Manager

2 weeks ago

Manila, National Capital Region, Philippines Remitly, Inc. Full time
About the Role

We are looking for a highly skilled and experienced Customer Success Manager to join our Remitly, Inc. team. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to improve their experience, and driving business growth through strategic partnerships.

The primary focus of this role is to develop and execute plans to improve customer satisfaction, retention, and advocacy. You will work closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of customer solutions.

Key Responsibilities:

  • Build and maintain strong relationships with customers to understand their needs, preferences, and pain points.
  • Develop and execute plans to improve customer satisfaction, retention, and advocacy.
  • Collaborate with cross-functional teams to identify opportunities to improve customer experience and drive business growth.
  • Analyze customer data and market trends to inform strategic decision-making.

Requirements:

  • Bachelor's degree or higher in a relevant field.
  • Strong experience in customer success, account management, or a related field.
  • Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Strong alignment with Remitly's values: Customer Centricity, Hire & Development, Exceptional People, Deliver on Promises, Continuous Improvement, Lead Authentically, Act with Integrity, and Be an Owner.