Customer Engagement Director
5 days ago
TSA Group is committed to creating experiences that people love by revolutionizing the way they connect and communicate with brands.
We're a leader in helping companies acquire, retain and grow their consumer customer bases through our eight call centres in Australia and internationally.
The Operations Manager will play a critical role in leading a team of Team Leaders to deliver required performance and outcomes, including intraday performance management, team leadership, coaching, development and engagement, operational excellence, and customer advocacy centre results.
This role requires a high level of commercial acumen, analytical skills, and the ability to drive business growth through effective team management and strategy implementation.
Excellent communication and problem-solving skills are essential for building effective relationships with internal and external stakeholders, and driving strategic results that exceed both TSA and client objectives.
A strong focus on employee engagement, recognition, and continuous development is crucial for this role.
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Customer Engagement Director
2 days ago
Manila, National Capital Region, Philippines GlaxoSmithKline Full timeYour Skills and Qualifications:">To be successful in this role, you will need a Bachelor's Degree in Sales, Marketing, or any other related discipline; MBA preferred. With 5+ years of relevant experience, preferably in digital marketing, brand management, omnichannel engagement, customer experience, or equivalent, you will have developed strong leadership &...
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Brand Engagement Director
6 days ago
Manila, National Capital Region, Philippines GMA Network, Inc. Full timeAbout the RoleThe Brand Engagement Director will be responsible for developing and implementing social media promotional campaigns to increase audience engagement. This includes creating engaging content, collaborating with the Concept Team and clients, and closely working with the Digital Media Team to provide a seamless entertainment experience for our...
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Engagement Governance and Delivery Director
1 week ago
Manila, National Capital Region, Philippines Capgemini Full timeThis is an excellent opportunity to advance your career as a Engagement Governance and Delivery Director. As a senior leader in our organization, you will be responsible for:Leading by example, demonstrating your expertise as a seasoned project managerDeveloping and implementing strategies to drive engagement successCoaching and mentoring junior team members...
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Customer Relationship Director
5 days ago
Manila, National Capital Region, Philippines eClerx Full timeAbout the RoleWe are seeking an experienced professional to fill the position of Customer Relationship Director at eClerx.The ideal candidate will have a strong background in client engagement, with a proven track record of delivering results-driven solutions that meet and exceed client expectations.Key Responsibilities:Manage key customer accounts, ensuring...
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Customer Operations Director
5 days ago
Manila, National Capital Region, Philippines eClerx Full timeJob OvervieweClerx is a leading provider of business process management, analytics, and automation services. We are seeking an experienced Customer Operations Director to lead our customer operations team and ensure quality and efficient delivery for projects undertaken.Key ResponsibilitiesManage key customer accounts and ensure quality and efficient...
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Customer Engagement Manager
4 days ago
Manila, National Capital Region, Philippines The Moment Group Full timeJob OverviewThe Customer Engagement Manager is responsible for building and maintaining long-term relationships with key clients to ensure high satisfaction, loyalty, and retention. This role involves developing customer engagement strategies, driving product/service adoption, and collaborating with internal teams to address customer needs effectively.The...
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Customer Engagement Manager
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAbout the RoleWe are seeking a highly motivated Customer Engagement Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics.Key Responsibilities:Develop,...
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Customer Engagement Manager
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeKMC Solutions Overview:We are a technology company dedicated to delivering innovative solutions to our customers. Our team is passionate about fostering engagement and growth through our online customer community.About the Job:The successful candidate will be responsible for developing and implementing community engagement strategies to drive user adoption...
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Customer Engagement Specialist
6 days ago
Manila, National Capital Region, Philippines Metrobank Full timeAre you looking for a challenging and rewarding career? Look no further than Metrobank! As a Customer Engagement Specialist, you will play a vital role in building and maintaining strong relationships with merchants.Your key responsibilities will include:Establishing and maintaining close ties with merchants through regular visits and outreach...
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Director of Customer Experience
4 days ago
Manila, National Capital Region, Philippines INTELASSIST INC. Full time**Director of Customer Experience**We are looking for an exceptional Director of Customer Experience to lead our customer-facing teams at Intelassist Inc. This role requires a strong leader who can drive business growth through excellent customer service and support.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and...
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Customer Support Director
3 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob OverviewWe are looking for a highly motivated and results-driven CUSTOMER SUPPORT DIRECTOR to join our team. This role is responsible for leading the development and implementation of customer support strategies across various product lines.
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Membership Engagement Specialist
4 days ago
Manila, National Capital Region, Philippines Institute of Corporate Directors, Inc. Full timeAt the Institute of Corporate Directors, Inc., we are seeking a highly skilled Membership Engagement Specialist to join our team.The successful candidate will be responsible for managing the end-to-end membership application process, building strong relationships with new members, executing strategic recruitment initiatives, and supporting member events....
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Customer Engagement Specialist
6 days ago
Manila, National Capital Region, Philippines Dynamic Talent Solutions Full timeWe're looking for a Customer Engagement Specialist to join our team at Dynamic Talent Solutions. In this role, you will be responsible for building and maintaining strong relationships with customers, understanding their needs and providing tailored product solutions.Key Responsibilities:Act as the primary point of contact between customers and our sales...
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Customer Engagement Specialist
1 day ago
Manila, National Capital Region, Philippines Rippedboxstation Full timeRippedboxstation is seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for generating leads, scheduling appointments, and engaging with potential customers through various communication channels.This is an exciting opportunity for a motivated and experienced professional to utilize their skills in sales and...
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Customer Engagement Specialist
3 days ago
Manila, National Capital Region, Philippines Turnitin Full timeWe're looking for a talented Solutions Engineer to join our team at Turnitin. In this role, you'll be responsible for providing technical expertise to Sales and Customer Success teams, designing and presenting solutions to customers, and collaborating with colleagues on technical solutions.Key Responsibilities:Customer Engagement & Solution Design:Engage...
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Customer Engagement Specialist
6 days ago
Manila, National Capital Region, Philippines BSB Group Inc. Full timeJoin our team as a Customer Engagement Specialist at BSB Group Inc. and play a key role in building and maintaining customer relationships.Key Responsibilities:The successful candidate will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and maintaining accurate records. This role requires excellent communication...
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Customer Engagement Representative
6 days ago
Manila, National Capital Region, Philippines Trafilea Full timeJob SummaryWe are seeking a highly skilled Customer Engagement Representative to join our team. As a key member of our customer support unit, you will be responsible for providing top-notch assistance to our clients via phone, email, or social media. Your primary goal will be to resolve customer issues efficiently, while also upselling our products and...
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Customer Engagement Manager
3 days ago
Manila, National Capital Region, Philippines Turnitin Full timeJob SummaryAs a Solutions Engineer, you will play a critical role in designing and implementing solutions that meet customer needs. You will work closely with sales teams to develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.Responsibilities- Engage in functional & technical discussions...
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IT Managing Director
4 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeExciting IT Leadership Opportunity (Remote)Nityo Infotech is looking for a high-caliber IT Managing Director to spearhead our client's operations in the Philippines (Remote, Work From Home). If you have a strong strategic mindset, proven leadership in IT service delivery, and a passion for driving business growth, this role is for you.Position: IT Managing...
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Customer Service Director
1 week ago
Manila, National Capital Region, Philippines Wipro Full timeThe Customer Service Director is responsible for managing customer relationships, resolving escalations, and driving business growth. This includes supervising a team of professionals, analyzing reports, and identifying areas for improvement.About the RoleThis is a mid-senior level position that requires strong leadership skills, excellent communication...