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Account Advocacy Manager
1 week ago
Boldr is a global company dedicated to empowering individuals and teams to achieve their full potential. Our mission is to create access to dignified, meaningful work in communities worldwide.
We are seeking an Account Advocacy Manager to join our team. In this role, you will be responsible for interacting with clients, customers, and technicians to address and resolve inquiries regarding the clients' products, platform, and services.
- You will develop and maintain strong relationships with clients and stakeholders to understand their needs and preferences.
- You will work closely with other teams to ensure seamless integration and collaboration.
- You will analyze customer feedback to identify areas for improvement and develop strategies to enhance customer satisfaction.
Key qualifications include a bachelor's degree in any field, 2-3 years of customer service experience, and basic knowledge of cloud-based applications. Excellent communication skills, analytical skills, and problem-solving skills are essential.
We offer a range of benefits, including private health insurance, paid time off, work from home options, training and development opportunities, mental health programs, and Philhealth coverage.