Customer Service Expert

1 month ago


Taguig, National Capital Region, Philippines Neksjob Full time

About Neksjob


Neksjob is a dynamic and fast-paced organization that values exceptional customer service.


Job Summary


We are seeking a highly skilled Customer Service Expert to join our team in Taguig. This is an exciting opportunity for a motivated individual to provide top-notch customer service and support to our clients.


Responsibilities


The successful candidate will be responsible for:



  • Responding to incoming calls from customers in a timely and professional manner
  • Answering questions and resolving inquiries efficiently
  • Troubleshooting problems and providing solutions
  • Providing information on our products and services
  • Handling complaints and concerns in a courteous and respectful manner

Qualifications


To be considered for this role, applicants must possess:



  • A college undergraduate degree or equivalent
  • At least 1 year of call center experience
  • Good to excellent communication skills
  • A willingness to work on site in Taguig

What We Offer


Neksjob offers a competitive salary of PHP 17,000 per month, plus exciting performance bonuses and account-specific allowances. We also offer comprehensive healthcare benefits and opportunities for career advancement.


Why Choose Neksjob?


We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join us.



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