Neksjob Customer Service Expert
7 days ago
Neksjob is seeking a highly skilled and motivated Customer Service Agent to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their issues, and ensuring their satisfaction.
About the JobThe Customer Service Agent will be the primary point of contact for our clients, handling inquiries, complaints, and feedback. You will need to possess excellent communication and problem-solving skills to effectively resolve issues and provide solutions that meet our clients' needs.
Job Responsibilities- Respond to incoming calls from customers in a timely and professional manner
- Analyze and resolve customer complaints and issues
- Provide product or service information and demonstrations
- Maintain accurate records of customer interactions and transactions
To be successful in this role, you will need to possess the following qualifications and requirements:
- A minimum of a High School diploma or equivalent
- At least 1 year of call center experience with proof of employment (COE/Payslip)
- Average to good communication skills
- Willingness to work on-site
We offer a competitive salary of $25,000 per annum, exciting performance bonuses, account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits.
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