Become a Customer Service Representative

3 weeks ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time

Are you a skilled communicator with a passion for providing exceptional customer service? We are seeking a dedicated Customer Service Representative to join our team at Neksjob Philippines.

Key Responsibilities:
  • Respond to incoming calls from customers and resolve their inquiries and concerns in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our organization's products and services.
  • Troubleshoot problems and escalate complex issues to supervisors or subject matter experts as needed.
  • Maintain a high level of professionalism and courtesy when interacting with customers, even in difficult or challenging situations.
Requirements:
  • High school graduate or equivalent.
  • At least 1 year of call center experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health insurance and retirement plans.


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