Technical Support Specialist

1 month ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

We are seeking a highly skilled Technical Support Specialist to join our team at GECO Philippines. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical support to our German-speaking clients.

About the Role

This is a challenging opportunity for a motivated individual who is passionate about delivering exceptional customer experiences. If you have a strong background in IT and excellent communication skills, we want to hear from you

Key Responsibilities
  • Help Desk Support
    • Install, configure, and troubleshoot MS Office Applications; PC Operating System (e.g., Windows 98/XP/2000/7/Mac)
    • Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project, Acrobat Reader, Internet Explorer)
    • Perform basic troubleshooting of PC and network environments
  • Administrative Tasks
    • Closes tickets as soon as they are resolved
    • Maintains and updates daily monitoring of deliverables of service


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