Technical Support Specialist
1 month ago
At RecruiterPH, we are looking for a highly skilled and dedicated individual to join our team as a Technical Support Specialist.
This is a unique opportunity to work in a fast-paced environment where you will be responsible for providing top-notch technical support to our clients. As a key member of our team, you will play a crucial role in ensuring that our clients receive the best possible service.
About the JobWe are seeking a motivated and customer-focused individual with excellent communication skills to fill this role. The ideal candidate will have a strong background in IT and experience in troubleshooting hardware and software issues.
In this role, you will be required to respond to client requests for technical assistance via phone, email, or chat. You will also be responsible for resolving technical issues, advising clients on appropriate actions, and following standard help desk procedures.
Requirements- Completed 2 years of college education
- A minimum of 6 months of experience working in a Service Helpdesk role
- Knowledge of customer service practices and related call tracking applications
The successful candidate will possess excellent problem-solving skills, attention to detail, and the ability to work well under pressure. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Please note that the salary for this position is estimated to be around $40,000 per year, depending on location and other factors.
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