Customer Support Specialist
1 month ago
Customer Support Specialist
">About the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support to our clients.
This is a virtual position that requires strong communication skills, technical knowledge, and the ability to work independently with minimal supervision.
Salary Package:The salary package for this role includes a competitive base salary of up to 30,000 PHP per month, plus a sign-on bonus of 25,000 PHP.
In addition, you will receive a non-taxable allowance of 2,000 PHP per month, as well as an HMO benefit that covers yourself and one dependent from day one.
Key Responsibilities:- Provide exceptional customer service and support to clients via phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with the sales team to identify and address customer needs.
- Bachelor's degree or equivalent in any field.
- Excellent communication and interpersonal skills.
- Strong technical knowledge and problem-solving skills.
- Competitive salary package.
- Sign-on bonus.
- Non-taxable allowance.
- HMO benefit.
Makati, Pasig, Quezon City, Baguio, Pampanga, Cebu, Mandaluyong.
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