Customer Support Specialist

2 weeks ago


Ayala Alabang, National Capital Region, Philippines Steer Minds Co. Full time
Job Title:

Customer Support Specialist

">About the Role:

We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support to our clients.

This is a virtual position that requires strong communication skills, technical knowledge, and the ability to work independently with minimal supervision.

Salary Package:

The salary package for this role includes a competitive base salary of up to 30,000 PHP per month, plus a sign-on bonus of 25,000 PHP.

In addition, you will receive a non-taxable allowance of 2,000 PHP per month, as well as an HMO benefit that covers yourself and one dependent from day one.

Key Responsibilities:
  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with the sales team to identify and address customer needs.
Requirements:
  • Bachelor's degree or equivalent in any field.
  • Excellent communication and interpersonal skills.
  • Strong technical knowledge and problem-solving skills.
Benefits:
  • Competitive salary package.
  • Sign-on bonus.
  • Non-taxable allowance.
  • HMO benefit.
Location:

Makati, Pasig, Quezon City, Baguio, Pampanga, Cebu, Mandaluyong.



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