Technical Support Specialist

5 hours ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Title: Technical Support Specialist

About the Role:
GECO Philippines is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical support to our clients.

Key Responsibilities:
1. Help Desk Support
a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);
b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project, Acrobat Reader, Internet Explorer);
c. Perform basic troubleshooting PC and network environments;
d. Respond quickly and courteously to customers asking help via phone, email, remote access, or onsite support; and provide answers to all questions addressed to them;
e. Conduct research and make use of information resources and knowledge bases at hand, and coordinates with other Help Desk Support Specialists and internal IT colleagues to provide resolution to inquiries and concerns;
f. Comply with the defined SOP for all tasks assigned;
g. Adhering to the defined SLA with customers;
2. Administrative
a. Closes tickets as soon as they are resolved;
b. Maintains and updates daily monitoring of deliverables of service;
c. Prepares and submits needed reports;
3. Teamwork
a. Flexibly adjust schedule ensuring 24 x 7 service;
b. Ensures timely and accurate turnover of activities to the next Help Desk team member on duty;

Requirements:
● At least one (1) year of experience on tasks related to IT Help Desk including but not limited to problem tracking, phone consulting, voicemail consulting among others;
● Exposure in technical set-up, configuration, and maintenance of different applications, network environments, software tools an advantage;
● Exposure in dealing and talking with end customers;

Estimated Salary: PHP 45,000 - 60,000 per month depending on experience and qualifications.

  • Ayala Alabang, National Capital Region, Philippines RecruiterPH Full time

    As a Technical Support Specialist at RecruiterPH, you will be responsible for providing technical assistance to users. Your role will involve resolving technical issues, researching questions, and advising users on the best course of action.ResponsibilitiesRespond to user requests for technical assistanceResolve technical hardware and software issuesResearch...


  • Ayala Alabang, National Capital Region, Philippines RecruiterPH Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team at RecruiterPH. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.About the Role:The successful candidate will have a minimum of 6 months experience in a Service Helpdesk role and possess...


  • Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is a leading staffing solutions provider.We offer a competitive salary package for the right candidate.About This RoleThis role focuses on customer support and engineering expertise.The ideal candidate will possess at least a Bachelor's degree in Electronics, Mechanical, Electrical, Chemical, Instrumentation and Control Engineering or...


  • Ayala Alabang, National Capital Region, Philippines RecruiterPH Full time

    At RecruiterPH, we are looking for a highly skilled and dedicated individual to join our team as a Technical Support Specialist.This is a unique opportunity to work in a fast-paced environment where you will be responsible for providing top-notch technical support to our clients. As a key member of our team, you will play a crucial role in ensuring that our...


  • Ayala Alabang, National Capital Region, Philippines Hunters Hub Inc. Full time

    Are you looking for a challenging role that combines technical expertise with exceptional customer service? Hunters Hub Inc. is seeking a Technical Support Specialist to join our team.The ideal candidate will possess strong technical skills, excellent communication abilities, and a passion for delivering top-notch support to our clients. As a Technical...


  • Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at GECO Philippines. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical support to our German-speaking clients.About the RoleThis is a challenging opportunity for a motivated individual who is passionate about...


  • Ayala Alabang, National Capital Region, Philippines Nityo Infotech Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Nityo Infotech.About the RoleThis is a dynamic opportunity for an experienced professional with a strong background in application support and technical expertise.Key Responsibilities:Provide high-quality technical support to internal teams and external...


  • Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    Are you passionate about providing top-notch customer service and technical support to clients in Germany?GECO Philippines is seeking a skilled Technical Support Specialist with expertise in MS Office Applications, PC Operating Systems, and Windows-based desktop applications.Key Responsibilities:We are looking for someone who can help us deliver exceptional...


  • Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    At GECO Philippines, we are seeking a highly skilled Technical Support Specialist to join our team in the Application Services department.About the RoleThis is a challenging opportunity for individuals who enjoy problem-solving and have a strong analytical mindset. As a Technical Support Specialist, you will be responsible for providing timely and effective...


  • Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Hunter's Hub Incorporated. The successful candidate will provide first-line technical support for applications, addressing user inquiries and issues via ticketing system.The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a...


  • Ayala Alabang, National Capital Region, Philippines Outsourced Quality Assured Services Full time

    Join a dynamic team at Outsourced Quality Assured Services where you can make a real difference in the IT industry. We are looking for an exceptional IT Support Specialist to join our team in Alabang, Philippines.About the RoleWe offer a competitive salary of PHP 45,000 - PHP 55,000 per month, depending on experience. As an IT Support Specialist, you will...


  • Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    Job SummaryWe are seeking a highly skilled Software Support Specialist to join our team at GECO Philippines. As a key member of our IT department, you will be responsible for providing technical expertise and support to our applications, ensuring seamless operations and resolving complex issues.About the RoleThis is an exciting opportunity for a talented...


  • Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Title: Senior Technical Support Specialist for XML SQL ExcelJob Summary:Hunter's Hub Incorporated is seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have expertise in XML, SQL, and Excel, with a proven track record of providing top-notch technical support.Key Responsibilities:Provide advanced technical...

  • IT Support Specialist

    2 weeks ago


    Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Job DescriptionHunter's Hub, Inc. is seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance to our computer systems and infrastructure.


  • Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Title:Senior Technical Support Specialist for Data Analysis and ReportingCompany Overview:Hunter's Hub Incorporated is a leading organization in the field of data analysis and reporting. We are committed to delivering top-notch solutions that meet our clients' needs.Estimated Salary:$65,000 - $85,000 per yearJob Description:We are seeking an experienced...

  • IT Support Specialist

    2 weeks ago


    Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    We are seeking a highly skilled IT Support Specialist to join our team at GECO Philippines. As an IT Support Specialist, you will be responsible for providing excellent customer service and technical support to our clients.Job ResponsibilitiesHelp Desk SupportTechnical Troubleshooting: Install, configure, and troubleshoot MS Office Applications, PC Operating...


  • Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    Job OverviewAt GECO Philippines, we are committed to providing exceptional customer service and technical support to our French-speaking clients. As a Technical Support Specialist, you will be the primary point of contact for customers seeking assistance with various technical issues.Job Responsibilities: Help Desk Support* Assist customers with...

  • IT Support Specialist

    1 month ago


    Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time

    Job Summary: We are seeking a highly skilled and customer-focused Service Desk Specialist to join our team at GECO Philippines. As a key member of our Help Desk team, you will be responsible for providing exceptional technical support and service to our French-speaking clients.Key Responsibilities:Technical Support: Provide prompt and courteous assistance to...


  • Ayala Alabang, National Capital Region, Philippines Neksjob Full time

    Job SummaryWe are seeking a knowledgeable and customer-focused Premium Technical Support Specialist to support our premium customers. In this role, you will provide high-level technical support, ensuring a seamless experience with our products and services.Key ResponsibilitiesProvide expert-level support to premium customers via various channels, addressing...


  • Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time

    At Gratitude Philippines, we are seeking a highly skilled Technical Support Specialist for Application Development to join our team.About the RoleThis is an exciting opportunity for a motivated individual to work as part of our DevOps team, providing critical support for our applications in production environments. As a key member of our team, you will be...