IT Support Specialist

1 week ago


Ayala Alabang, National Capital Region, Philippines Hunters hub Incorporated Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Hunters Hub Incorporated in Alabang. As a key member of our support team, you will be responsible for providing top-notch assistance to our clients on various IT-related issues.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat
  • Troubleshoot and resolve technical issues related to Active Directory, MS 365, PC Troubleshooting, and Network
  • Collaborate with other teams to ensure seamless resolution of complex issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Information Technology or related field
  • At least 1 year of Helpdesk experience
  • Excellent communication and problem-solving skills
  • Fluent in English and French (native French speakers preferred)
  • Ability to work in a dynamic and fast-paced environment
Preferred Skills
  • Experience with Azure Active Directory, Exchange, and Distribution lists
  • Knowledge of basic network troubleshooting and VPN concepts
  • Basic knowledge of software troubleshooting and repair
What We Offer
  • A competitive salary of PHP 30,000 - PHP 45,000 per month
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a leading company in the industry
Working Hours

This is a full-time position that requires flexibility and adaptability. You must be able to work in a shifting schedule to meet the needs of our clients.



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