Customer Experience Representative

4 days ago


Manila, National Capital Region, Philippines Hotel Okura Manila Full time

**Job Summary:** Customer Experience Representative

We are seeking a highly motivated Customer Experience Representative to join our team at Hotel Okura Manila. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.

**Responsibilities:

  • Provide exceptional customer service to guests
  • Respond to guest inquiries and resolve any issues promptly
  • Ensure timely delivery of food and beverages to guests
  • Maintain a clean and organized dining area
  • Collaborate with servers and kitchen staff to ensure seamless service
  • Participate in ongoing training and development programs to improve customer service skills

**Requirements:

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and knowledge of cash handling procedures
  • High school diploma or equivalent

Qualified applicants are invited to apply.



  • Manila, National Capital Region, Philippines Trip Group Full time

    Welcome to our Customer Experience Representative role! As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving business growth.Job SummaryProvide top-notch customer service via phone, chat, or emailWork collaboratively with colleagues to resolve customer issues and improve...


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    A "CSR no experience needed" job description typically refers to a Customer Service Representative position where prior experience in customer service is not required, meaning entry-level candidates with no previous customer service roles can apply and will be provided necessary training on the job to succeed in the role.


  • Manila, National Capital Region, Philippines Lexie Staffing Full time

    Company Overview: Lexie Staffing is a reputable staffing agency dedicated to connecting talented individuals with exciting career opportunities. As a leading provider of customer support services, we prioritize building strong relationships with our clients and candidates.">Job Description: We are currently seeking a highly motivated and customer-focused...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    Job SummaryWe are seeking a highly skilled Customer Care Specialist to join our team at Asalus Corporation (IntelliCare). The successful candidate will possess excellent communication skills, both written and verbal, and have experience in providing top-notch customer service.Key ResponsibilitiesGraduate of a 4-year course: Preference is given to medical or...


  • Manila, National Capital Region, Philippines Link Compliance Full time

    At Link Compliance, we are seeking a dedicated Customer Service Representative to join our team in Greenbelt, Manila. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless shopping experience.Your primary duties will include:Promoting and selling products by...


  • Manila, National Capital Region, Philippines Booth and Partners Full time

    Responsibilities A typical shift could look as follows: ● You will meet both team and individual SLA/KPI metrics daily by answering customer emails and chats via Zendesk. Topics can range from product issues, general inquiries, frequently asked questions, order-related inquiries and of course, COFFEE A bit about you: ● You're thoughtful, efficient,...


  • Manila, National Capital Region, Philippines MarketStar Full time

    At MarketStar, we believe in cultivating growth for our clients, employees, and community. Our team of experts is dedicated to providing exceptional service to an upscale international clientele via email and telephone.We are seeking a Customer Experience Agent to join our dynamic team. As a key member, you will provide assistance and solutions that result...


  • Manila, National Capital Region, Philippines LeapFroggr Inc. Full time

    Key ResponsibilitiesAs a Client Experience Representative, you will be the primary point of contact for our clients. You will be responsible for providing exceptional customer service, resolving issues promptly, and exceeding client expectations.You will also work closely with our internal teams to ensure seamless delivery of services and products. If you...


  • Manila, National Capital Region, Philippines Selectcare Philippines Inc Full time

    About the Position: Selectcare Philippines Inc is looking for a skilled Customer Service Supervisor to lead our team. The successful candidate will have excellent leadership and communication skills, with a strong focus on delivering exceptional customer service and building a high-performing team.Key Responsibilities:Oversee and manage a team of customer...


  • Manila, National Capital Region, Philippines Viventis Search Asia Full time

    We're Hiring Join Our Partner as Customer Service Representative (CSRs)Position: Customer Service Representative (Sales)Salary: ₱35,000 - ₱43,000 per monthShift: Morning ShiftLocation: Ortigas, Pasig City (100% Onsite)Are you passionate about customer service and sales? We are looking for talented and driven individuals to join our teamKey...


  • Manila, National Capital Region, Philippines Shinagawa LASIK & Aesthetics Center Corp. Full time

    Job Description:We are seeking a Customer Service Representative to join our team at Shinagawa LASIK & Aesthetics Center Corp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, clients, and customers through inbound and outbound calls.Key Responsibilities:Making outbound calls to prospect...


  • Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full time

    We are seeking a Service Delivery Management professional to join our team and help us deliver exceptional customer experiences.Key ResponsibilitiesThe successful candidate will be responsible for:Leading and managing a team of Customer Service Representatives.Developing and implementing customer service strategies and procedures.Maintaining high levels of...


  • Manila, National Capital Region, Philippines Regal Rexnord Full time

    About the JobWe are seeking a highly skilled and experienced individual to fill the position of Customer Experience Director. As a key member of our customer experience team, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.ResponsibilitiesCustomer Experience StrategyDevelop and implement...


  • Manila, National Capital Region, Philippines API Delevan, Inc. Full time

    Job SummaryThis leadership position is responsible for overseeing a team of customer service representatives and ensuring high levels of customer satisfaction and loyalty.Key Tasks:Customer Service Delivery: Ensure high levels of customer satisfaction and loyalty by providing excellent customer service and resolving customer complaints and issues.Team...


  • Manila, National Capital Region, Philippines Broadridge Trading & Connectivity Solutions Full time

    About the PositionWe are seeking a dedicated Customer Success Representative to join our team at Broadridge Trading & Connectivity Solutions. As a Customer Success Representative, you will be responsible for providing high-level support for multiple Broadridge Trading and Connectivity Services products.Key ResponsibilitiesProvide technical support via email...


  • Manila, National Capital Region, Philippines Valeros Business Company Full time

    About Valeros Business CompanyWe are a reputable business process outsourcing company seeking highly skilled and dedicated individuals to join our team as Customer Service Representatives. This role is ideal for those who excel in communication, possess strong interpersonal skills, and are willing to adapt to shifting schedules.Job DescriptionThis position...


  • Manila, National Capital Region, Philippines Eastern Telecom Phils., Inc. Full time

    About the RoleAs a Customer Experience Representative at Eastern Telecom Phils., Inc., you will be responsible for delivering exceptional customer experiences through efficient issue resolution and clear communication.Key ResponsibilitiesCoordinate with teams to achieve fast resolution rates and ensure seamless customer interactions.Troubleshoot and resolve...


  • Manila, National Capital Region, Philippines Eastern Telecom Phils., Inc. Full time

    Job Requirements:A graduate of Electronics Engineer or any bachelor's degree.Preferably new graduate or with at least 6 months to 1-year work related experience with BPO/ Telco Contact Centers. Fresh graduates are also encouraged to apply.Academically competent and was active in school activities; and, or, held leadership position in school...


  • Manila, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    A call center agent, also known as a customer service representative, manages inbound or outbound customer calls, providing information, resolving issues, and ensuring customer satisfaction.


  • Manila, National Capital Region, Philippines Probe CX Full time

    About the roleProbe CX is seeking an enthusiastic Customer Service Representative (CSR) to join our team in Eastwood, Quezon City. This full-time role will involve providing exceptional customer service to our financial technology clients. As a CSR, you will be the primary point of contact for our customers, handling inquiries, troubleshooting issues, and...