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Front Desk Representative

1 week ago

Manila, National Capital Region, Philippines JMM GRAND SUITES HOTEL Full time

**Job Summary:**

We are seeking a highly skilled and professional Front Desk Representative to join our team at JMM Grand Suites Hotel. As the first point of contact for our guests, this role plays a crucial part in making a warm and lasting impression.

Key Responsibilities:

  • Welcome and check-in guests in a friendly and efficient manner.
  • Address guest inquiries, requests, and concerns promptly and professionally.
  • Provide information about hotel services, amenities, and local attractions to enhance the guest experience.
  • Coordinate with other hotel departments to fulfill guest needs and requests.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of hotel operations and services.
  • High school diploma or equivalent required; hospitality degree preferred.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and experienced team.
  • Professional development opportunities to enhance your skills and knowledge.