Customer Service Liaison
1 month ago
This is a full-time on-site position for a Customer Service Representative at Work Services in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.
Responsibilities- Handle customer inquiries in a timely and professional manner.
- Resolve issues efficiently and effectively, ensuring customer satisfaction.
- Communicate with customers in a clear and concise manner.
- Collaborate with team members to ensure seamless customer service.
- Meet service level agreements and performance targets.
Qualifications
- At least 3 months of call center experience.
- Open to college graduates.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and customer-oriented mindset.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficiency in relevant software applications.
- Previous experience in customer service or a related field is a plus.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The opportunity to work with a talented team.
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