Customer Service Liaison

1 month ago


Angeles City, Central Luzon, Philippines Work Services Full time
About the Role

This is a full-time on-site position for a Customer Service Representative at Work Services in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.

Responsibilities
  1. Handle customer inquiries in a timely and professional manner.
  2. Resolve issues efficiently and effectively, ensuring customer satisfaction.
  3. Communicate with customers in a clear and concise manner.
  4. Collaborate with team members to ensure seamless customer service.
  5. Meet service level agreements and performance targets.

Qualifications

  1. At least 3 months of call center experience.
  2. Open to college graduates.
  3. Excellent communication and interpersonal skills.
  4. Strong problem-solving abilities and customer-oriented mindset.
  5. Ability to multitask, prioritize, and manage time efficiently.
  6. Proficiency in relevant software applications.
  7. Previous experience in customer service or a related field is a plus.

What We Offer

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team.


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